Administering the host switch for C-LAN

You can use either the Avaya Site Administration (ASA) software or the System Access Terminal (SAT) application for administering the host switch. The ASA is a terminal emulator that is part of the switch console. Unlike the SAT, the ASA software is a desktop utility that enables you to administer the switch from any terminal.

Use the procedures in this section to administer a C-LAN connection to the host switch.

This section includes the following topics:

• Configuring C-LAN
  • Adding node names and IP addresses
  • Adding an IP interface
  • Adding an Ethernet data module
  • Adding the messaging server node name and IP address
  • Adding the communication interface processor channel
  • Adding stations
• Creating lines for communicating with the messaging server
  • Adding a hunt group
  • Adding a coverage path
• Administering subscribers on the switch

Configuring C-LAN

This section contains descriptions of the forms to be used with detailed explanations for the required fields. We recommend that you use the forms in the order shown.

The following table displays the commands that you must type to access forms for configuring C-LAN.

Adding node names and IP addresses

1. Start the administration tool.
2. At the administration command prompt, type change node-names ip and click send [return], or press Enter.

   The system displays the IP Node Names form. Use this form to create a node name for C-LAN and to specify its IP address. With TCP/IP connectivity, node refers to an interface to the IP network. This form associates a node name with an IP address for each network node in the network. A node can be an endpoint such as a C-LAN port in this case, a Call Management System (CMS) server, or an INTUITY system; it can also be a network device such as a bridge or router.

   Note: Make sure that you have the IP address, subnet mask, and gateway address for C-LAN. For details, refer to C-LAN prerequisites and requirements.

3. Complete the following fields:
   
   

   Field Name	Description
   Name	Type a logical name for the IP device, which in this case refers to C-LAN. For example, you could give the name 'clan' to indicate that the node is C-LAN. This node name is also used in the IP Interfaces forms. Note: Do not use special characters in the node name.
   IP address	Type the IP address of the C-LAN node.

   
   
4. Click enter [f3], or press F3 to save the entry.

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Adding an IP interface

1. At the administration command prompt, type change ip-interfaces and click send [return], or press Enter.

   The system displays the IP Interfaces form. Once you have created a node name for C-LAN, you must enable this C-LAN node name to identify the interface. You can do this by using the IP Interfaces form. Also, use the IP Interfaces form to provide details such as the network gateway and the subnet mask and to associate the node name with a slot.

   Note: Make sure that you have the IP address, subnet mask, and gateway address for C-LAN. For details, refer to C-LAN prerequisites and requirements.

2. Complete the following fields:
   
   

   Field Name	Description
   Enable Eth Pt	Select y(es) to enable the Ethernet point for the corresponding node. The valid entries are n(o) and y(es). Selecting n(o) disables the Ethernet point. The default value is n(o).
   Type	Select C-LAN from the list of valid entries. This indicates the type of IP interface.
   Slot	Type the equipment location of the C-LAN circuit pack. This must be a 5-character board location, where the first 2 digits represent the cabinet number, the third character represents the carrier, and the last 2 digits represent the slot number. The C-LAN board can be physically inserted in this particular slot on the switch. Tip: Type the command list configuration all to view the port numbers for analog line interfaces in the system.
   Code	This field displays the circuit pack code number. This is a display-only field. This field is automatically populated with the value TN799 for C-LAN. Note: The system automatically populates this field after you type the slot value.
   Sfx	This field displays the suffix assigned to this interface and the hardware version of the circuit pack. This is a display-only field. Note: The system automatically populates this field after you type the slot value.
   Node Name	Select the node name of the IP interface. This is the name you have specified for the C-LAN node in the IP Node Names form.
   Subnet Mask	Type the subnet mask of the IP interface. The subnet mask defines the network and host parts of the IP address.
   Gateway Address	Type the gateway address of the IP interface.
   Network Region	Type a number between 1 and 80. This number indicates the network region to which this interface belongs. The network region is used for determining the IP codecs supported. A codec provides encoding of the analog signals to digital and decoding of the digital signals to analog.

   
   
3. Click enter [f3], or press F3 to save the entry.

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Adding an Ethernet data module

1. Type add data-module next or add data-module xxxx at the administration command prompt, where xxxx stands for the extension number assigned to the Ethernet data module, as per the administered dial plan. Click send [return], or press Enter.

   The system displays the Data Module form. Use the Data Module form to assign a link to the node via an Ethernet data module. This form defines a link and associates the link number with parameters such as the data module type, C-LAN port location, and node name for this port on the host switch.

   Note: When you use the add data-module command, the system checks the extension number to make sure that it is valid and that it does not already exist. If it exists, the system displays the message "Identifier previously assigned; please select another." If the extension number is invalid, the system displays the message "Extension invalid; please check dialplan" and then prompts you to enter a new extension. If you use the word next in the command (add data-module next), the system will automatically pick the next lowest-numbered available extension. If no extensions are available, the system displays the message "No available extensions in the system." Once the extension you have entered passes the above criteria, the system retrieves the translation data and displays the default values.

   Tip: Type the command list data-module at the administration command prompt to view a list of valid data modules and the assigned extension numbers.

2. Complete the following fields:
   
   

   Field Name	Description
   Data Extension	This field displays the extension number assigned to this data module. This is a display-only field.
   Name	Type a unique identifying name for the data module. The name can contain alphanumeric characters. Note: Do not use special characters in the name field.
   Type	Type ethernet. This indicates that you are adding an Ethernet data module.
   Port	Type the 17th port of the C-LAN board. Use the format <cabinet><carrier><slot><port> for the port. This is the port number that has been reserved for C-LAN signaling via the Ethernet. Each C-LAN board has 17 ports; port 17 is used for the LAN interface. For example, the port could be 01A0317, where 01 is the cabinet number, A is the carrier, 03 is the slot number, and 17 is the LAN port. Tip: Type the command list configuration all to view the port numbers for analog line interfaces in the system.
   Link	Type the communication interface number. The range is 1 through 99. This number should not have been assigned on this switch previously. This link number will later be used in the Processor Channel Assignment form.
   Network uses 1's for Broadcast Addresses?	Select y(es) or n(o). This sets the host portion of the IP address to 0s or 1s. The default is y(es) (all 1s). Note: Check with the administrator whether the host switch uses 0s or 1s for broadcast addresses.

   
   
3. Click enter [f3], or press F3 to save the entry.

   Tips: Click cancel (esc) or press Escape to cancel the command and to type another command at the administration command prompt. Use the change data-module xxxx command to modify data module details.

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Adding the messaging server node name and IP address

You must inform the switch that the S3400 Message Server exists. To do this, you must add the messaging server node name and IP address.

1. At the administration command prompt, type change node-names audix-msa and click send [return], or press Enter.

   The system displays the Audix-MSA Node Names form.

2. Complete the following fields:
   
   

   Field Name	Description
   Audix Names	Select the name specified for the messaging server node. This is the name of the Messaging Application Server (MAS).
   IP Address	Type the IP address for the messaging server (MAS).
   MSA Names	Select the Message Servicing Adjunct (MSA) name. This is an optional field.
   IP Address	Type the IP address specified for the MSA. This is an optional field.

   
   
3. Click enter [f3], or press F3 to save the entry.

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Adding the communication interface processor channel

1. At the administration command prompt, type change communication-interface processor-channel and click send [return], or press Enter.

   The system displays the Processor Channel Assignment form. This form assigns a processor channel to the interface link. It associates a processor channel number with parameters such as the link number and the interface channel number. The form also associates these numbers on the local switch with destination identifiers such as the node name, port number, and the machine (switch) ID from the dial plan.

2. Complete the following fields:
   
   

   Field Name	Description
   Enable	Select y(es) to enable the processor channel linking. The default value is n(o).
   Application	Select or type audix. This indicates the type of application that connects to this processor channel.
   Mode	Select s(erver). The available options are s(erver) and c(lient). Selecting the server mode indicates that the host switch will act as the server and the messaging server as the client. The messaging server will initiate the TCP session.
   Link	Type the interface link number. This must match the link number assigned on the Data Module form. For example, if you have assigned link 1 to the interface in the Data Module form, then you must assign link 1 to the processor channel in this form.
   Channel	Type the value of the TCP port. This is the port on which the switch would accept a connection from the messaging server. For example, in the case of DEFINITY switches, the port value is 5002.
   Destination Node	Type the name of the messaging server node, which is the destination node for this channel.
   Destination Port	Type 0. Setting this value to 0 ensures that data can be received from any port of the destination node.
   Local Session	Type the numerical session identifier of the local machine. Tip: Type the command change dialplan parameters and click send [return], or press Enter. The system displays the Dial Plan Parameters form. Note the value in the Local Node Number field. This is the Local Session value.
   Remote Session	Type the numerical session identifier of the remote machine. Note: This number must be the same as the machine ID of the MAS. Tip: The Remote Session number will be used for configuring PBX integration, using the Voice Mail System Configuration tool. For details, refer to Configuring the S3400 Message Server for telephony.
   Machine ID	Type the identification number of the messaging server. Note: This number must be the same as the Remote Session number.

   
   
3. Click enter [f3], or press F3 to save the entry.

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Adding stations

1. To define the S3400 Message Server voice ports as stations, type add station next or add station xxx at the administration command prompt. Here, xxx is a valid extension number. Click send [return], or press Enter.

   The system displays the Station form.

   Note: When you use the add station command, the system checks the extension number to make sure it is valid and that it does not already exist. If it exists, the system displays the message "Identifier previously assigned; please select another." If the extension number is invalid, the system displays the message "Extension invalid; please check dialplan" and then prompts you to enter a new extension. If you use the word next in the command (add station next), the system will automatically pick the next lowest-numbered available extension. If no extensions are available, the system displays the message "No available extensions in the system." Once the extension you have entered passes the above criteria, the system retrieves the translation data and displays the default values.

2. Complete the following fields:
   
   

   Field Name	Description
   Extension	This field displays the primary extension number associated with the station. This is a display-only field. The system populates this field with the extension number that you provide when entering the command. To change an extension number, remove the station and add it back with a new extension number, or duplicate the station with the desired new extension and then remove the station’s old extension.
   Type	Type 2500. This value determines identification of the type of station set. 2500 represents an analog station set.
   Port	Type the port address of the station. This is an optional field denoting the port address ([network (1-3)]:carrier (A-E):slot (01- 20):circuit (01-24)) of the station. For example, 1B1207.

   
   

   Note: You can leave the default values in the rest of the fields.

3. Click enter [f3], or press F3 to save the entry.

   Tip: Use the duplicate station xxxx command to enter details for multiple stations with similar settings. Use the change station xxxx command to modify station details. Click cancel (esc) or press Escape to cancel the command and to type another command at the administration command prompt.

Duplicating stations

Use the duplicate station command to enter details of multiple stations with similar settings. A quick way to add stations using the ASA software is to copy the information from an existing station and modify it for each new station.
For example, you can configure one station as a template for an entire work group. Then, you duplicate the template station form to add all the other extensions in the group. Note that only telephones of the same model can be duplicated. The duplicate station command copies all the feature settings from the template telephone to the new telephones.

To duplicate an existing station:

1. At the administration command prompt, type display station xxxx, where xxxx is the extension you want to use as a template.
2. Press Enter. The Station form appears, displaying details of station xxxx. Verify that this extension is the one you want to duplicate.
3. Click cancel (esc) or press Escape to return to the command prompt.
4. Type duplicate station xxxx, where xxxx is the extension you want to duplicate.
5. Press Enter. The system displays a blank Station form.
6. Type in the extension field, port field, and name for each new station you want to add. The rest of the fields are optional. You can complete them at any time.
7. Click enter [f3], or press F3 to save the entry.

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Creating lines for communicating with the messaging server

For creating lines for communicating with the messaging server, you must create a hunt group. A hunt group is a group of extensions that receive calls according to the call distribution method you choose. When a call is made to a certain telephone number, the system connects the call to an extension in the group. Use hunt groups when you want more than one person to be able to answer calls to the same number.
A hunt group can also be described as a group of extensions that are assigned the Station Hunting feature so that a call to a busy extension reroutes to an idle extension in the group.

This section describes the forms to be used with detailed explanations for the required fields.

Adding a hunt group

Perform the following administrative procedures to add a hunt group:

1. Type add hunt group next at the administration command prompt. Click send [return], or press Enter.

   The system displays the Hunt Group form.

2. On Page 1 of the Hunt Group form, complete the following fields:
   

   Field Name	Description
   Group Number	The system automatically displays the next available hunt group number. This is a display-only field.
   Group Name	Type the name you want to use to identify the hunt group.
   Group Extension	Type the extension number that subscribers should dial to retrieve their messages from the messaging server.
   Group Type	Type the code for the call distribution method you choose.
   TN:	Type the Tenant Number. A tenant is a subdivision of an organization. A tenant might be a department of a company, a site location, or a separate company altogether. In cases where a single application is partitioned such that it can support multiple tenants, a tenant number is assigned to each tenant. The range is 1 through 20. The default value is 1.
   COR:	Type a number to indicate the Class Of Restriction (COR). This COR will be assigned to the extension that subscribers will call to reach the S3400 system. The range is 0 through 95. The default value is 1.
   Security Code:	Type the 4-digit security code that group members will use to retrieve messages.
   ISDN Caller Display:	Select a value for the ISDN caller display. Valid entries are grp-name and mbr-name.
   ACD?	Select y(es) or n(o) to enable or disable the Automatic Call Distributor (ACD) feature. ACD is a feature that answers calls, and then, depending on administered instructions, delivers messages appropriate for the caller and routes the call to an agent when one becomes available. The default value is n(o).
   Queue?	Select y(es) or n(o) to enable or disable the Queue feature. You can tell your switch how to handle a hunt group call when it cannot be answered immediately. The call waits in a "queue." If you select y(es), then three additional fields are displayed, Queue Length, Calls Warning Threshold, and Time Warning Threshold.
   Queue Length:	Type the maximum number of calls that can be in the queue.
   Calls Warning Threshold: Port:	Type the maximum number of calls that can be in the queue before the system flashes a warning. For example, type 5 in this field if you want the switch to send a warning when 5 or more calls are waiting in the queue.
   Time Warning Threshold: Port:	Type the maximum number of seconds that a call can be in the queue for, before the system flashes a warning. For example, if you type 30 in this field, it tells the switch that a certain number of calls can wait in the queue, but that you want to be notified if a call waits for more than 30 seconds.
   Vector?	Select y(es) or n(o) to enable or disable vectors. A vector is a set of up to 15 vector commands to be performed for an incoming or internal call. A hunt group may be Vector controlled if Call Vectoring is a feature on the switch. If you select y(es), then the Coverage Path and Night Service Destination fields disappear. The default value is n(o).
   Coverage Path:	Type the number you want to use to identify the coverage path. A coverage path is the order in which calls are redirected to alternate answering positions. See Adding a coverage path for details on adding a coverage path that covers to the hunt group.
   Night Service Destination:	Type a hunt group extension, or an attendant, or leave this field blank. Use this field to direct hunt group calls to a night service destination. The destination can be an extension, a recorded announcement extension, a vector directory number, a hunt group extension, or an attendant.

    

3. Click next [7] to access Page 2 of the Hunt Group form.
4. On Page 2 of the Hunt Group form, complete the following fields:
   
   

   Field Name	Description
   Message Center	Right-click to select audix. This indicates the type of the message center to which the hunt group connects. Valid entries are: none, audix, and msa. Select none if the hunt group does not serve as a message center hunt group. Select msa if the hunt group is connected to a messaging server adjunct. This will cause the Primary field to appear for switches such as DEFINITY G3r, Avaya S8300 Media Server, and Avaya S8700 Media Server. Select audix if the hunt group is connected to a messaging server. This will cause the Message Center Audix Name, Calling Party Number to Intuity Audix, and Primary fields to appear for switches such as DEFINITY G3r, Avaya S8300 Media Server, and Avaya S8700 Media Server.
   Message Center Audix Name	Type the name of the message center. This is the audix name that you have entered in the Audix-MSA Node Names form. The message center must be previously administered by you. If you have not administered any message center names, the system displays an error message: Must administer ‘change adjunct-names' form first. Note: This field appears only for hunt groups with audix as the message center. This field appears for switches such as DEFINITY G3r, Avaya S8300 Media Server, and Avaya S8700 Media Server.
   Primary	Select y(es) or n(o) to indicate that the messaging server is the primary adjunct or not, respectively. Note: This field appears only for hunt groups with audix or msa as the message center. This field appears for switches such as DEFINITY G3r, Avaya S8300 Media Server, and Avaya S8700 Media Server.
   Calling Party Number to Intuity Audix	Select y(es) to pass the calling party number to the messaging server. Select n(o) to prevent the calling party number from being passed to the messaging server. This field is used in the case of trunk calls. Note: This field appears only for hunt groups with audix as the message center. This field appears for switches such as DEFINITY G3r, Avaya S8300 Media Server, and Avaya S8700 Media Server.
   LWC Reception	Right-click to select none from the list of valid entries. Leave Word Calling (LWC) is a feature that allows the calling party to leave a standard (nonvoice) message for the called party using a feature button or dial access code. Note: C-LAN SWIN does not support LWC message.
   Audix Name	Select none. This field indicates the name of the audix box that would be used for LWC reception. As C-LAN SWIN does not support LWC message, you need not specify an audix name here.

   
   
5. Click next [7] to access Page 3 of the Hunt Group form. Use this page of the form to add group members to the hunt group.
6. To add group members, complete the following fields:
   
   

   Field Name	Description
   Extension	Type the extension number of the group member. This is the extension number that you assign to a station when you define the S3400 Message Server voice ports as stations, using the Station form. For details on adding a station, see Adding stations.
   Name	The system automatically populates this field when you save the form.

   
   
7. Click enter [f3], or press F3 to save the entry.

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Adding a coverage path

A coverage path is the order in which calls are redirected to alternate answering positions. When a call made to a particular station is not answered because the called station is busy, or is not answered within a specific number of rings, then the call is sent to the coverage path. When you are adding stations for the host switch subscribers, you will use the coverage path that you create here.

Perform the following administrative procedures to add a coverage path, covering to the hunt group:

1. At the administration command prompt, type add coverage path next or add coverage path xxx. Here, xxx is a valid coverage path number. Click send [return], or press Enter.

   The system displays the Coverage Path form.

2. Complete the following fields:
   
   

   Field Name	Description
   Point1	Type the hunt group number. This is the hunt group to which calls will be directed when taken up by the coverage path you are creating.
   Rng	Type an integer between 1 and 99. This value indicates the number of rings after which a call is sent to the next point in the coverage path.

    

3. Click enter [f3], or press F3 to save the entry.

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Administering subscribers on the switch

After you have administered a coverage path with the S3400 Message Server as a coverage point, you must administer stations of S3400 message server subscribers, on the switch. Administering subscribers includes adding new subscribers or making changes to the details of existing subscribers.

Adding subscribers

To add subscribers:

1. Type add station next or add station xxx at the administration command prompt. Here, xxx is a valid extension number.
   Click send [return], or press Enter.

   The system displays the Station form.

2. Complete the fields on the Station form.

   Note: In the Coverage Path 1 field, type the identification number of the coverage path you have created earlier (refer to Adding a coverage path). This is the coverage path that covers to a hunt group. The group members of this hunt group are the stations that you have created earlier (refer to Adding stations).

3. Click enter [f3], or press F3 to save the entry.

Editing subscribers

To edit subscribers:

1. Type change station xxx at the administration command prompt. Here, xxx is the extension number of the subscriber.
   Click send [return], or press Enter.

   The system displays the Station form.

2. In the Coverage Path 1 field, type the identification number of the coverage path you have created earlier (refer to Adding a coverage path). This is the coverage path that covers to a hunt group. The group members of this hunt group are the stations that you have created earlier (refer to Adding stations).
3. Click enter [f3], or press F3 to save the entry.

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