How can I customize interactions with the CIRS? 

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Important!

This information is intended for developers with a knowledge of Java programming. For detailed information about the following information, enter the following location in the browser window:

http://{cirs_server_name}/icm/docs

Introduction

The Internet Pre-Route feature provides a Router Application Program Interface (API) that allows you to interact with the CIRS and/or control the routing of sessions through the CIRS.

The Router API provides three capabilities for interaction and control of routing sessions through the CIRS into a CentreVu Internet Solutions environment. These three capabilities are as follows:

• Override default route selection algorithm�this capability provides a default route selection algorithm for distributing sessions to ICM servers. You can replace this algorithm with a custom developed algorithm to make session route decisions based on your own criteria.

• Create an application that launches sessions�instead of using a Web page that interfaces directly with the CIRS through a servlet to launch CentreVu Internet Solutions sessions, you can develop a separate application ( Java applet or program) that launches sessions. The application you create uses the Router API to place a session route request to the CIRS. The CIRS then identifies the ICM to use and the application uses the ICM API Specification for placing and controlling sessions to that ICM.

• Use a different centralized tool for routing sessions�the Router API provides the information obtained by CIRS for interpretation and use by a Java application that interfaces with another centralized tool.