Erroneous label on a control window button or text area 

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Description

This label indicates that the applicable string is missing from the resource file.

Action

1. Determine the language that is being used when the button label appears with erroneous data.

2. Go to the icm/default/resources folder located on the ICM server. If you are using arena, go to the icm/{arena_name}/resources folder.

3. In the icm/default/resources folder, locate the resource file for the language that is causing the label to appear incorrectly (for example, icm/default/resources/en-us/phrases.txt).

4. In the phrases.txt file for the language that is causing the label to appear incorrectly, locate the key that is missing the string (perhaps by examining another resource file), and then enter the key=string pair in the correct language.

5. Save and close the phrases.txt file.

6. Go to the Internet Call Manager Control window. In the text entry box, type load resource lang-code, where lang-code is the code for the language file that you updated. For example, it is the code for Italian. Your entry would then look like this: load resource it.