Report Alarm

Nodes and Palette Options > Detailed Palette Option Descriptions > Report Alarm

	Report Alarm

Type

Tracking item

Available from

Announce Node

Prompt and Collect Node

Blind Transfer Node

Bridged Transfer Node

Record Node

Disconnect Node

Menu Node

Form Node

Data Node

Tracking Node

Purpose

The Report Alarm item allows you to issue an alarm to the Voice Portal. It is a mechanism to notify an administrator when error conditions are detected by the application.

Behavior

The Report Alarm item invokes the Voice Portal logAlarm function to allow you to generate alarms from the application. Voice Portal implements a filter mechanism to protect against alarm overloads.

Voice Portal ensures that only one alarm is generated by an application within a certain amount of time. If an application reports alarms with escalating severities, Voice Portal issues a new alarm. For more information on Log Alarm function, refer "Voice Portal system events" chapter of Administering Voice Portal guide in the Voice Portal documentation.

Properties

Level - Select the severity of the alarm. The allowed values are Warning, Error, and Fatal.

Message - Enter a message to report with the alarm.

Variable - Select the variable you want to report with the alarm. If the variable you select is a complex variable, you must also select a Variable Field.

Variable Field - Select the variable field you want to use.

The contents of this list depend on which variable you selected in the Variable property. Only the fields associated with the selected variable are presented in this list.

Note:

If the variable you selected in the Variable field is a simple variable, this field is inactive.

Log Alarm - (True/False). If true, the message and variable are logged to the Application report log in addition to the alarm. If false, only an alarm is issued.