Adding Subscribers

After the initial group of subscribers has been added, you can add subscribers as employees join your company.

 

Note: The Subscriber screen has three pages. Only pages 1 and 2 are described in this topic. Page 3, which concerns the Automated Attendant, is described in Automated Attendant and Bulletin Boards.

 

Note: You can use either this procedure or the INTUITY AUDIX Administration and Data Acquisition Package (ADAP) to add new subscribers. ADAP is convenient for adding a large number of subscribers, since you can enter them as a group instead of individually. See Administration and Data Acquisition Package for more information about using Avaya ADAP.

To add a new subscriber:

1. Start at the Messaging Administration main menu and select Messaging.

The system displays the AUDIX Command Prompt screen.

2. At the enter command: prompt, enter add subscriber name/extension, where name/extension is the name or telephone extension of the subscriber you want to add to the system database.

The system displays the Subscriber screen, Page 1.

3. Complete the fields on this screen by using the information provided in the table Field Definitions: Subscriber screen, Page 1.
4. Press F7 (NextPage).

The system displays the Subscriber Class of Service Parameters screen, Page 2.

5. Complete the fields on this screen by using the information provided in the table Field Definitions: Subscriber Class of Service Parameters screen.
    

   Note: The default values for the fields on page 2 depend on the Class of Service assigned to this subscriber. The initial default values specified for some of the fields can change if the COS is changed.


 

If you change the contents of any field on page 2, the subscriber loses his or her Class of Service. That is, from the time of the change onward, the capabilities assigned to the subscriber no longer change if you make a change to any COS formerly associated with this subscriber. The system assigns the name custom to the Class of Service changed particularly for this subscriber. Make changes to this page only if you want a subscriber to have a unique profile.

6. Press F3 (Enter) to save this information to the system database.

The cursor returns to the command line, and the system displays the following message:

Command Successfully Completed

7. Enter another administrative command at the enter command: prompt.
8. Notify the subscriber that AUDIX service is available and, if you have assigned a default password, tell the subscriber what it is.

To complete the task of adding a subscriber, you or the subscriber must record the subscriber's name. Otherwise, a caller or voice mail recipient hears the extension number, not the name, of the subscriber. See Creating or Changing Subscriber Name Recordings for more information.

If you enter a large number of subscribers, you might want to back up system data, though your exposure to data loss is not very great because the system data file system is backed up automatically each night. If you need help backing up system data, see Attended Backup.

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