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Setting up the Migration Parameters

Set up the migration parameters for the system to:

To set up the migration parameters:

  1. From the Avaya Intuity main menu, select:

    2. Migrations

    The system displays the Migrations menu.

  2. Enter 1

    3. The system displays the following message:

    Migrating to Intuity AUDIX R5.0
    Press enter to continue....

  3. Press ENTER.

    4. The system displays the AUDIX R1 Migration Using ADAP Menu.

  4. Enter 1

    5. The system displays a series of Data Entry Prompts.
     

    Note: To exit the Set Up Parameters prompts at any time during this data entry procedure, press DELETE. You will return to the R1 Migration Using ADAP menu.

  5. Enter data for each prompt as follows. The default values (or the most recent values if you are restarting the transfer) appear in brackets []. If you want to use a value appearing in brackets, press ENTER at the prompt:
  6. Press ENTER to return to the AUDIX R1 Migration Using ADAP Menu.

Preparing the Modem Connection

This section checks the speed of the modem and tests the modem connection used to transfer data between machines.

Using a Faster Modem

This section provides a shortcut for use with newer AUDIX R1 systems that were shipped with a 4800-baud modem. The model numbers for these modems are the Paradyne Comsphere 3820 and the Paradyne DM424 models. These faster modems can reduce the time required for the data transfer to one-fourth of that required for a 1200-baud modem. If the system does not have a 4800 baud modem, go to Testing the Modem Connection.

The procedure uses the monitor to reset the transmission speed to 4800 baud. To set the transmission speed to 4800 baud:

  1. Trace the monitor cable to the back of the AUDIX R1 system. The monitor cable should be connected to a port labeled Admin.
  2. Locate the Maint port next to the Admin port.
  3. Disconnect the cable from the Maint port and replace it with the monitor cable.
  4. On the console keyboard, press CONTROL-BREAK until the following text displays:

    5. Set to 4800
    Login:

  5. In back of the AUDIX R1, restore the previous cable connections.
  6. Go to Testing the Modem Connection.

The system will now transfer data at 4800 baud. The port is returned to 1200 baud either through normal system use or by Remote Support Center personnel.

Testing the Modem Connection

To test the modem connection:

  1. From the AUDIX R1 Migration Using ADAP menu, enter 2
     


    Do not break out of this test before it completes. The test must complete normally, regardless of whether the test is successful. Breaking out will require that the AUDIX R1 system be rebooted.

    2. This portion of the test goes through these stages:

  2. Do one of the following:
  3. Verify that the modem is properly plugged into the COM2 port, the power is on, and the correct options are set.
  4. Repeat Step 1.
  5. If the test still fails, contact the Remote Services Center.

Setting Up Network Machine Data


 

Note: This procedure only works with AUDIX R1V8 systems. Versions V5, V6, and V7 require manual administration of the network machine data on the Intuity AUDIX system.

To set up the network machine data:

  1. From the Avaya Intuity main menu, select: 

    2. Migrations

    The system displays the Migration menu.

  2. Enter 1

    3. The system displays the AUDIX R1 Migration Using ADAP menu.

  3. Enter 3

    4. The system displays the following message:

    Stopping Voice Mail System
    Machine Profile Migration Started
    Choose option 5 to check the status
    Press enter to continue

  4. Press ENTER.
  5. When the profile migration is complete, confirm the transfer by comparing the Voice ID and Address Range to the List:Machine information recorded on the AUDIX R1 profile. Do one of the following:

Running the Data Transfer

You must run the data transfer to move AUDIX R1 subscriber data to the Intuity AUDIX system. The transfer of data can take several hours, depending on the number of subscribers whose data is being transferred. An approximate estimate of time is 200 subscribers per hour at 1200 baud and 600 per hour at 4800 baud.

The transfer of data occurs in two phases. In the first phase, the AUDIX R1 system transfers the following data to the Intuity AUDIX system:

As each type of data is transferred, the screen increments the count so that you can see the progress being made.

In the second phase, the AUDIX R1 data is converted into a format that the Intuity AUDIX system can use. After all data is successfully transferred, the screen increments the count for each type of data conversion.

To transfer the data:

  1. From the Avaya Intuity main menu, select:

    2. Migrations

    The system displays the Migration menu.

  2. Enter 1

    3. The system displays the AUDIX R1 Migration Using ADAP menu.

  3. Enter 4

    4. The system displays the following message:

    Delay in minutes before starting migration ()

  4. Enter 0

    5. The system displays the following message:

    Migration started
    Hereafter choose option 5 to check the status of migration
    Choose option 6 to check for any errors
    Choose option 7 to abort migration
    Press enter to continue

  5. Press ENTER to begin the migration.


    6.  


    Do not reboot, shut down the machine, or disconnect power while the transfer is in progress. If you do this, you will have to restart the transfer.

  6. Check the status of the data transfer. From the AUDIX R1 Migration Using ADAP menu, enter 5

    7. The system displays the data transfer status information. This information tells you whether the data transfer is still running and provides information about when the transfer will complete.
     

    Note: If the count for "Get Class of Service" is increasing, the migration is running properly.

  7. The following fields are used to verify the number of items being migrated for a particular parameter and the status of the parameter migration.
  8. When all data is successfully transferred and converted, the status for the items will say "Completed" as shown in the data transfer status information screen.
     

    Note: If the data transfer encounters problems, you may have to stop and restart the transfer. See Stopping the Data Transfer and Restarting the Data Transfer for more information.

  9. Press ENTER.

    10. The system displays the AUDIX R1 Migration Using ADAP menu.

  10. Enter 6

    11. The system displays log file entries. If errors are found, see Checking the Log File for more information about correcting the error.

  11. Verify that the connection through the switch is successful by whether the system displays the following text:

    12. connect SUCCESSFUL, going on to login.

  12. Press ENTER to return to the AUDIX R1 Migration Using ADAP menu.
Stopping the Data Transfer

If the data transfer encounters problems, you may have to stop the transfer.

To stop the data transfer:

  1. From the AUDIX R1 Migration Using ADAP menu, enter 7

    2. The system stops the data transfer and displays the following message:

    Migration aborted.

  2. Press ENTER.

    3. The system displays the AUDIX R1 Migration menu.
     

    Note: The system saves the data up to the point of the last completed step. However, if you stop the transfer in the middle of the Get Subscriber Info transfer, the Get Subscriber List data is not saved.

Restarting the Data Transfer

Once the data transfer has been stopped, and any encountered problems investigated, it can then be restarted.

To restart the data transfer:

  1. From the AUDIX R1 Migration Using ADAP menu, enter 8

    2. The system displays a list of restart options.

  2. Select the option associated with the point at which you stopped the data transfer.

    3. The system displays the following message:

    Delay in minutes before starting migration ().

  3. Enter 0 to restart the transfer immediately or enter a number to specify how many minutes to delay the restart.

    4. The system displays the following message:

    Migration restarted.

  4. Press ENTER.

    5. The system displays the AUDIX R1 Migration Using ADAP menu.

Checking the Log File

When the data transfer is completed successfully, you must check the migration log file to see whether errors have occurred.

To check the migration log file:

  1. From the AUDIX R1 Migration Using ADAP menu, enter 6

    2. The system displays the Migration log file.

  2. Press ENTER to page down through the errors. Note the telephone numbers that begin each log file record and the associated error codes.
     

    Note: To exit the log file before you reach the end, enter q

    3. The following table lists the most Common Error Codes for Migrations from AUDIX R1. Interpreting the cause of the error may require checking both the error code and field name. For a complete list and description of each code, go to Migration Error Codes. For a list and description of the field names, go to Migration Field Descriptions.


     
    Table: Common Error Codes for Migrations from AUDIX R1
    Code
    Meaning
    6
    Bad data. The values are outside the permitted range.
    61
    The extension lengths of AUDIX R1 and Intuity AUDIX do not match.
    1023
    The value is out of range or the field contains an invalid entry.
    1025
    The extension already exists in the Intuity AUDIX system.
    bad field
    Quotation marks appear in a subscriber's data.

  3. Once you reach the end of the log file, EOF appears.
     

    Note: If there are 10% or fewer errors, you must manually enter the subscribers. See Adding, Changing, and Removing Subscribers for more information. If more errors exist, call the Remote Maintenance Center.

  4. Press ENTER three times to exit the file.

    5. The system displays the AUDIX R1 Migration Using ADAP menu.

  5. Enter 9

    6. The system displays the Migration menu.

  6. Enter 6

    7. The system displays the Avaya Intuity main menu.

Printing the Log File

To print the log file:

  1. Connect a printer to your Avaya Intuity terminal using the appropriate port for your parallel or serial printer.

    2. You can connect any of the following printers:

  2. From the AUDIX R1 Migration Using ADAP menu, enter 5

    3. The system displays the log file.

  3. When you reach the end of the file, press ENTER.

    4. The system displays the following message:

    To print the logfile, type p else press [enter] to continue.

  4. Enter p

Verifying the Data Transfer

Once the data transfer is complete, you must verify that the subscriber data transferred successfully and readminister some features. This requires the following:

To verify the transfer of data:

  1. From the Avaya Intuity main menu, select:

    2. AUDIX Administration

    .

    The system displays the AUDIX Command Prompt screen.

  2. Type li me fe da and press ENTER.
  3. Verify that the value in the Subscribers Local field is within 10% of the value in the same field in AUDIX R1.
  4. Type li sub and press ENTER.
  5. Verify that the data has been transferred.
  6. Verify that the extension and COS are correct for the displayed subscribers.
  7. Write down 10 subscriber names and extensions from throughout the range of extensions.
  8. Using the list from Step 7, type display subscriber extension number where extension number is a valid subscriber extension number, and press ENTER.
  9. Verify that the data has been transferred properly by checking the COS characteristics and that the second page is populated correctly.
  10. Type display remote-subscriber AMIS-machine-name extension number where AMIS-machine-name extension number is a valid extension on an AMIS-administered machine, and press ENTER.
  11. Verify that the data has been transferred.
  12. Readminister the third page of the auto attendant feature administration. Follow the procedure for automated attendants to check and readminister any required parts of this procedure.

    13. For more information go to Setting Up an Automated Attendant.

  13. Rerecord and readminister custom announcements. Follow the procedure as needed.

    14. For more information go to Customizing Announcements.

Updating the Switch Administration

Once the migration from the AUDIX R1 system to the Intuity AUDIX system is completed successfully, you must update the switch administration used for the AUDIX R1 and Intuity AUDIX systems. This procedure assumes the following:

Based on the type of switch and Intuity AUDIX system you are administering, you may need the following documentation resources to help you complete these tasks:

To administer the switch integration:

  1. Go to the switch administration terminal and create two new voice ports for the AUDIX R1 system. Leave the coverage path blank.

    2. The existing R1 ports are used for the Avaya Intuity system.

  2. Create a new hunt group for the AUDIX R1 and add the new voice ports to the group.

    3. This creates a new telephone number subscribers can call to get their old AUDIX R1 messages.

  3. Wire a new cable to use with the AUDIX R1 voice ports.
  4. Wire new cables from the switch to the Intuity AUDIX.

    5. For more information about the Intuity AUDIX side of the switch cabling, go to Connecting a Tip/Ring Circuit Card. Follow this procedure.

Cabling Both Systems

After the migration from the AUDIX R1 system to the Avaya Intuity system is completed successfully, you can connect the cables to the Avaya Intuity system.

You cannot use the AUDIX R1 system cables for connecting the Avaya Intuity system to the switch. Therefore, you must cable the Avaya Intuity system to the switch as if it were a new installation.

If the customer wants to use the AUDIX R1 for stand-alone mode temporarily, a cable scheme similar to that shown in Suggested Cabling After Migration may be used.

To cable the Avaya Intuity and AUDIX R1 systems to the switch:


 
Task
Reference
  1. Busy out the old AUDIX R1 voice ports.

    2. This lets you remove the voice port cables.

  1. Disconnect the voice port cables to the AUDIX R1 system and cable the voice ports to the Intuity AUDIX system.

    2. Leave any R1 cables connected that are required to play subscriber's messages.

  1. Shut down the Avaya Intuity system. Log off and turn off the computer.

  1. Power down the AUDIX R1 system. Log off and turn off the computer.
AUDIX R1 Administration book
  1. Disconnect the BX.25 cables to the AUDIX R1 system.

    2. Note: You may also have to recable the AUDIX R1 system to the switch if the customer is using new voice ports for the AUDIX hunt group.

AUDIX R1 Installation book
  1. Connect the BX.25 cables to the Intuity AUDIX system.
Intuity Messaging Solutions Getting Connected, 585-313-703
  1. Turn on the Avaya Intuity machine and log in.

    2. This puts the Intuity AUDIX system into service for the test stations.


  1. Connect the AUDIX R1 cables to the new AUDIX R1 voice ports.
AUDIX R1 Installation book
  1. Restart the AUDIX R1 machine.
AUDIX R1 Administration book

Avaya Communication
http://www.avaya.com
Avaya UCS Information Development
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