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MAP/5P and MAP/5PV3 Component Replacement

Removing the Diskette Cable (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the diskette cable, see the Diskette Cable (MAP/5P and MAP/5PV3).

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the circuit cards and riser card.
  6. Disconnect the diskette cable from the motherboard.
  7. Disconnect the diskette cable from the diskette drive.
  8. Remove the diskette cable from the system.

Installing the Diskette Cable (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the diskette cable, see the Motherboard (MAP/5P Only), and the Motherboard Connections (MAP/5PV3 Only), and the Diskette Cable (MAP/5P and MAP/5PV3).

  1. Connect the diskette cable to the FDD (diskette) connector on the motherboard.
  2. Connect the diskette cable to the diskette drive.
  3. Replace the riser card and the circuit cards.
  4. Replace the dress cover.
  5. Apply power to the system.

Removing Flat Ribbon Cable 1 (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

Flat ribbon cable 1 connects the hard disk drive to the motherboard. See the Flat Ribbon Cable 1 (MAP/5P and MAP/5PV3).

To remove the flat ribbon cable 1:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the circuit cards and the riser card.
  6. Disconnect flat ribbon cable 1 from the motherboard.
  7. Disconnect flat ribbon cable 1 from the hard disk drive.
  8. Remove flat ribbon cable 1 from the system.

Installing Flat Ribbon Cable 1 (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install flat ribbon cable 1 for the hard disk drive, see the Flat Ribbon Cable 1 (MAP/5P and MAP/5PV3).

  1. Connect flat ribbon cable 1 to the motherboard.
  2. Connect flat ribbon cable 1 to the hard disk drive.
  3. Replace the circuit cards and the riser card.
  4. Replace the dress cover.
  5. Apply power to the system.

Removing Flat Ribbon Cable 2 (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

Flat ribbon cable 2 connects both the CD-ROM drive and the tape drive to the motherboard. See the Flat ribbon cable 2 (MAP/5P and MAP/5PV3).

To remove flat ribbon cable 2:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the circuit cards and the riser card.
  6. Disconnect flat ribbon cable 2 from the motherboard.
  7. Disconnect flat ribbon cable 2 from the CD-ROM drive.
  8. Disconnect flat ribbon cable 2 from the tape drive.
  9. Remove flat ribbon cable 2 from the system.

Installing Flat Ribbon Cable 2 (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install flat ribbon cable 2 for the CD-ROM drive, see the Flat ribbon cable 2 (MAP/5P and MAP/5PV3).

  1. Connect flat ribbon cable 2 to the motherboard.
  2. Connect flat ribbon cable 2 to the CD-ROM drive.
  3. Connect flat ribbon cable 2 to the tape drive.
  4. Replace the riser card and the circuit cards.
  5. Replace the dress cover.
  6. Apply power to the system.

Removing the CD-ROM Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the CD-ROM drive, see the Front View (MAP/5P and MAP/5PV3).

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the flat ribbon cable from the back of the CD-ROM drive.
  6. Remove the power cord from the back of the CD-ROM drive.
  7. Holding the rear of the CD-ROM drive, remove the four screws that secure it to the chassis.
  8. Remove the CD-ROM drive from the system.
  9. Place the CD-ROM drive assembly on an ESD-protected surface.

Installing the CD-ROM Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the CD-ROM drive:

  1. Set the jumpers. See the CD-ROM Drive Jumpers (MAP/5P) or CD-ROM Drive, Rear View (MAP/5PV3).
  2. Slide the new CD-ROM drive into the system. Make sure the front of the CD-ROM drive is flush with the other units in the peripheral bracket.
  3. Secure the CD-ROM drive using the four screws removed in Step�7 of Removing the CD-ROM Drive (MAP/5P and MAP/5PV3).
  4. Attach flat ribbon cable #2 to the CD-ROM drive. See CD-ROM Drive (MAP/5P and MAP/5PV3).
  5. Attach the power cable to the CD-ROM drive.
  6. Replace the dress cover.
  7. Apply power to the system.

Removing the Diskette Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The 1.44 MB, 3.5-inch diskette drive is located in Bay 4 of the peripheral bay. There are no jumpers to set for this drive. See the Front View (MAP/5P and MAP/5PV3).

Note: If you are replacing the diskette cable, you must remove the riser card.

To remove the diskette drive:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the diskette cable from the back of the diskette drive.
  6. Remove the power cord from the back of the diskette drive.
  7. Press down on the thumb-tab that locks the peripheral frame in place. See Removing the Peripheral Frame (MAP/5P and MAP/5PV3).
  8. Pull the peripheral frame toward you.

    9. The frame will rotate toward the front of the system until the bracing lip has been cleared. At this point, you can pull the frame out of the system.

  9. Locate the screws holding the diskette drive to the peripheral frame.
     

    Note: Pay close attention to the location of the screws in both the peripheral frame and the diskette drive. If the screws are returned to a different position, the diskette drive may protrude from the chassis too far or be recessed into the chassis too much.

  10. Holding the rear of the diskette drive, remove these screws.
  11. Remove the diskette drive from the peripheral frame.


    12. Handle the diskette drive with care. The spindle motor, stepping motor, and printed circuit board are located on the bottom of the diskette drive. Do not place any force or strain on these components and do not touch the surface of the diskette drive printed circuit board.

  12. Place the diskette drive assembly with the printed circuit board facing up on an ESD-protected surface.

Installing the Diskette Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the diskette drive:

  1. Remove the new diskette drive from its ESD-protective wrapping.
     

    Note: Keep the package and all ESD-protective wrapping to return the defective unit. Reuse of the original replacement unit packaging is necessary to meet the manufacturer's warranty.

  2. Attach the diskette drive to the peripheral frame using the four screws removed in Step�10 of "Removing the Diskette Drive (MAP/5P and MAP/5PV3)".
     

    Note: Pay close attention to the location of the screws in both the peripheral frame and the diskette drive. If the screws are returned to a different position, the diskette drive may protrude from the chassis too far or be recessed into the chassis too much.

  3. Place the front of the peripheral frame into the system. See Installing the Peripheral Frame (MAP/5P and MAP/5PV3).
  4. Align the peripheral frame so that the bracing lip on the chassis is below the guide on the peripheral frame.
  5. Rotate the peripheral frame into the chassis until it is locked in place.
  6. Attach the power cable to the diskette drive.
  7. Attach the diskette cable to the diskette drive.
  8. Replace the dress cover.
  9. Apply power to the system.

Removing the Circuit Card Cage Fan (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The circuit card cage fan is located in front of the card cage, behind the dress cover. The circuit card cage fan forces air flow through the chassis, across the circuit cards. See the Front View (MAP/5P and MAP/5PV3).

To remove the circuit card cage fan:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the protective aluminum screen that holds the circuit card cage fan in the chassis.
  6. Lift the circuit card cage fan out of the chassis.
  7. Unplug the 12-VDC power lead connector.
     


    Do not operate the system for any length of time without the circuit card cage fan installed and operational.

Installing a Circuit Card Cage Fan (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install a circuit card cage fan, see Front View (MAP/5P and MAP/5PV3).

  1. Attach the 12-VDC connector to the circuit card cage fan.
  2. Place the circuit card cage fan in the chassis.
     

    Note: Make sure the air flow is directed into the chassis. There is an air flow direction arrow on the fan.

  3. Replace the aluminum screen.
  4. Replace the dress cover.
  5. Apply power to the system.
  6. Verify that the replacement fan is operating by placing a small sheet of paper across the grill on the intake side of the fan. The paper should adhere to the grill.

    7. If the fan is not operating or is spinning very slowly, check all wiring connections and voltages to ensure that the replacement unit is receiving power.


    Do not leave the system powered up for any length of time until the circuit card cage fan is fully operational.

Removing the CPU Fan (MAP/5P Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the CPU fan, see the Motherboard (MAP/5P Only).


 

Note: Do not use this procedure with the MAP/5PV3. The CPU fan for the MAP/5PV3 is shipped already attached to the CPU.

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove all of the circuit cards.
     

    Note: Pay close attention to the riser card connector slots from which each circuit card is removed. The circuit cards will need to be replaced in the same slots.

  6. Release the clip holding the heat sink and fan assembly to the CPU.
  7. Unplug the 12-VDC power lead connector.
  8. Lift the CPU heat sink and fan assembly out of the chassis.
  9. Remove the 4 screws that hold the CPU fan to the heatsink.

Installing the CPU Fan (MAP/5P Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the CPU fan, see the Motherboard (MAP/5P Only).

Note: Do not use this procedure with the MAP/5PV3. The CPU fan for the MAP/5PV3 is shipped already attached to the CPU.

  1. Attach the fan to the heat sink with 4 screws.
  2. Place the CPU heat sink and fan assembly on the CPU.
  3. Replace the clip that holds the heat sink and the fan assembly to the CPU.
  4. Attach the 12-VDC connector from the CPU fan to the motherboard.
  5. Replace the circuit cards.
  6. Replace the dress cover.
  7. Apply power to the system.

Removing the Tape Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the tape drive, see the Front View (MAP/5P and MAP/5PV3).

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove flat ribbon cable #2 from the back of the tape drive.
  6. Remove the power cord from the back of the tape drive.
  7. Holding the rear of the tape drive, remove the four screws that secure it to the chassis.
     


    Note the location of the screws. If the screws and the new tape drive are not reinstalled into the same position, the front door of the MAP/5P or MAP/5PV3 will not close when a tape is inserted into the drive.

  8. Remove the tape drive from the system.
  9. Place the tape drive assembly on an ESD-protected surface.

Installing the Tape Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the tape drive:

  1. Set the jumpers. See the Tape Drive (MAP/5P and MAP/5PV3).
  2. If necessary, attach the tape drive to the mounting brackets.
  3. Slide the new tape drive unit into the system. The tape drive face plate will be slightly recessed in relation to the CD-ROM face plate.
  4. Secure the tape drive using the four screws removed in Step�7 of Removing the Tape Drive (MAP/5P and MAP/5PV3).
  5. Attach flat ribbon cable #2 to the tape drive.
  6. Attach the power cable to the tape drive.
  7. Replace the dress cover.
  8. Apply power to the system.

Removing a SIMM (MAP/5P Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the SIMMs, see the Motherboard (MAP/5P Only), and the SIMM Socket (MAP/5P Only).

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the circuit cards in the bottom three slots.
  6. Apply pressure to both SIMMs to ensure they are properly seated.
  7. If both are properly seated, then both should be replaced.

    8. If one or more of the SIMMs are not properly seated perform the following Steps a through b:

      1. Properly seat the SIMM.
      2. Apply power to the system.

        3. If the system shows an amount of memory equal to that installed, the problem has been corrected. Complete the following Steps 1 through 5:

      3. Shut down the voice system.
      4. Remove the incoming power.
      5. Replace the circuit cards.
      6. Replace the dress cover.
      7. Apply power to the system.

        8. If the system shows an amount of memory less than that installed on the motherboard, both of the SIMMs should be replaced, continue with Step 8.

  8. Release the metal snap locks at the edge of the SIMM2 socket by gently pushing them to the outside.
  9. Rotate the SIMM downward to approximately a 45-degree angle.
  10. Remove the SIMM.
  11. Repeat Step 8 through Step 10 for the SIMM located in the SIMM1 socket.

Installing the SIMMs (MAP/5P Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the SIMMs, see the Motherboard (MAP/5P Only), and the SIMM Socket (MAP/5P Only).

  1. Install a SIMM in the SIMM1 socket by positioning it at approximately a 45-degree angle with respect to the motherboard.
     

    Note: All SIMMs are keyed to prevent them from being inserted incorrectly.

  2. Push down at that angle until the SIMM is reseated into the SIMM carrier.
  3. Snap the SIMM into place by rotating it to an upright position.

    4. The metal snap lock on the ends of the connector for the SIMM will be forced open and then lock when in the upright position.

  4. Ensure the connector guide pins are seated into the clearance holes provided at each end of the SIMM.

    5. When properly seated, the guides should be fully extended into the circuit card clearance holes.

  5. Repeat Step 1 through Step 4 to install a SIMM in the SIMM2 socket.
  6. Replace the circuit cards in the bottom three slots.
  7. Apply power to the system.

Removing the DIMM (MAP/5PV3 Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove the DIMM, see the Motherboard Connections (MAP/5PV3 Only).

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the circuit cards in the bottom three slots.
  6. Apply pressure to the DIMM to ensure that it is properly seated.
  7. Press the holding clips toward the DIMM to make sure that they are secure.
     


    Do not force a DIMM into or out of a socket. Forcing a DIMM into or out of a socket can damage the socket, the DIMM, or both.

    8. If the DIMM was properly seated, replace it. See the DIMM Seating (MAP/5PV3 Only). Continue with Step 11.

    If the DIMM was not properly installed or seated, test it. Perform the following Steps a through d:

      1. Properly seat the DIMM.
      2. Apply power to the system.
      3. Watch the memory test at the beginning of the boot.
      4. If the memory test completes, note the amount of memory reported.
      5. Press CONTROL-ALT-ESC to enter setup and stop the boot.
         


        If you miss entering setup to stop the boot, allow the system to become fully operational and then shut down the voice system before continuing. Failure to do so can damage data.

  8. Turn off the power to the system.
  9. Remove the incoming power.
  10. Determine your next step:

    11. If the system shows an amount of memory less than 128 MB of memory or it did not boot, the DIMM is not operating correctly: Continue with Step 11.

    If the system shows 128 MB of memory, the memory is operating correctly. Complete Step�a through Step�d:

      1. Replace the circuit cards.
      2. Replace the dress cover.
      3. Apply power to the system.
      4. Place a test call to the system to verify operation after the system finishes booting. See the DIMM Removal (MAP/5PV3 Only).
  11. Press the holding clips on both sides of the socket outward to release the DIMM.

    12. The latches will move the DIMM out of the socket.

  12. Gently pull the DIMM out of the socket, if necessary.
  13. Continue with Installing the DIMM (MAP/5PV3 Only).

Installing the DIMM (MAP/5PV3 Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The MAP/5PV3 uses 1 DIMM. See the DIMM Seating (MAP/5PV3 Only).

To install the DIMM:

  1. Align Pin 1 of the DIMM with Pin 1 of the socket that is closest.


    2.  


    Do not force a DIMM into or out of a socket. Forcing a DIMM into or out of a socket can damage the socket, the DIMM, or both.

  2. Push the DIMM until the holding clips lock the DIMM into a vertical position.
  3. Replace the circuit cards.
  4. Replace the dress cover.
  5. Apply power to the system.
  6. Watch the memory test at the beginning of the boot.

    7. The system should report 128 MB for a working DIMM. If it does not, the DIMM is faulty, not installed correctly, or the slot may be damaged.

  7. Place a test call to the system to verify operation after the system finishes booting.

Removing the Motherboard (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

See the Motherboard (MAP/5P Only), and the Motherboard Connections (MAP/5PV3 Only).

To remove the motherboard:


 

Note: The MAP/5P motherboard ships with a CPU installed. The MAP/5PV3 motherboard ships without a CPU installed.

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Disconnect any cables attached to the ports in the back of the system.
  5. Remove the dress cover.
  6. Remove all of the circuit cards.
  7. Remove the riser card.
  8. If the system is a MAP/5PV3, carefully remove the CPU from the motherboard. For more information, see Removing the CPU (MAP/5PV3 Only)
  9. Disconnect all cables from the motherboard, including:


    10.  
    • Diskette
    • IDE #2
    • Reset
    • IDE #1
    • LEDs
    • Power Switch

  10. Disconnect the power supply connections from the motherboard.
  11. Remove the dress cover.
  12. Remove the diskette cable from the back of the diskette drive.
  13. Remove the power cord from the back of the diskette drive.
  14. Press down on the thumb-tab that locks the peripheral frame in place.
  15. Pull the peripheral frame toward you. See Removing the Peripheral Frame (MAP/5P and MAP/5PV3).

    16. The frame will rotate toward the front of the system until the bracing lip has been cleared. At this point you can pull the frame out of the system.

  16. Push up on the motherboard retaining brackets, located at the middle third of the board edge near the DIMMs (bottom) and to the right of the power connector (top).
  17. Gently pull the motherboard up until it clears the alignment pegs.
  18. Slide the motherboard toward the front of the system to allow the cable connectors, in the rear of the system, to clear the chassis.
  19. Remove the motherboard from the chassis.
  20. Remove the MAP/5P SIMM or the MAP/5PV3 DIMM from the motherboard.
     

    Note: The new motherboard contains no memory. Keep the DIMM or SIMMs from the old motherboard to install onto the new.

  21. Continue with Installing the Motherboard (MAP/5P and MAP/5PV3).

Installing the Motherboard (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the motherboard:

  1. Verify the switch settings and jumper settings.

    2. Use the following for the appropriate system:

  2. Install the MAP/5P SIMM or MAP/5PV3 DIMM from the defective motherboard onto the replacement motherboard.
  3. Place the motherboard in the chassis.
  4. Align the external cable connectors on the motherboard with the corresponding holes in the chassis.
  5. Slide the motherboard to the rear of the chassis so that the external cable connectors protrude through the rear of the unit.
  6. Align the holes in the motherboard with the alignment pegs in the chassis.
  7. Gently push the motherboard down into the chassis until the retaining brackets snap into place.
  8. Attach flat ribbon cable #1 from the hard disk drive to the motherboard.
  9. Attach flat ribbon cable #2 from the CD-ROM drive and the tape drive to the motherboard.
  10. Attach the reset switch connector.
  11. Attach the power available LED connector.
  12. Attach the power LED connector.
  13. If the system is a MAP/5PV3, replace the CPU.
  14. Rotate the peripheral frame into the chassis until it is locked in place. See Installing the Peripheral Frame (MAP/5P and MAP/5PV3).
  15. Attach the power cable to the diskette drive.
  16. Attach the diskette cable to the diskette drive.
  17. Attach the power supply connections to the motherboard.
  18. Replace the riser card.
  19. Replace the circuit cards.
  20. Replace the dress cover.
  21. Attach any cables that connect to the following ports on the back of the system. See the Back View (MAP/5P and MAP/5PV3).
     
    • Video port
    • Keyboard port
    • COM1
    • COM2
    • Parallel port

  22. Apply power to the system.
  23. Verify the CMOS parameter settings.

Removing the CPU (MAP/5PV3 Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

See the Motherboard Connections (MAP/5PV3 Only).

To remove the MAP/5PV3 CPU:
 


Do not force the CPU into or out of the retention mechanism. Forcing the unit can damage the mechanism, the CPU, or both.

  1. If you are replacing only the CPU, perform the following Steps a through e. Otherwise, continue with Step�2.
      1. If the system is in service, perform the following Steps (1) and (2):
      2. Stop the voice system.
      3. Shut down the voice system.
      4. Remove the incoming power.
      5. Disconnect any cables attached to the ports in the back of the system.
      6. Remove the dress cover.
      7. Remove any circuit cards blocking access to the CPU.
         


        If the CPU fan has not been operating, the heatsink may be extremely hot.

  2. Disconnect the 3-pin fan and heatsink cable from the motherboard.

    3. See Position and Cables (MAP/5PV3 Only).

  3. Disconnect the 2-pin CPU temperature sensor cable from the motherboard.
  4. Pull the retention arms away from the CPU. See Retention Bracket Release (MAP/5PV3 Only).
  5. Lift the CPU straight up, away from the CPU slot.
  6. Do one of the following:

    7. If you are replacing the motherboard, use the Back button to return to that procedure.

    If you are replacing only the CPU, continue with Installing the CPU (MAP/5PV3 Only).

Installing the CPU (MAP/5PV3 Only)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the MAP/5PV3 CPU:
 


Do not force the CPU into or out of the retention mechanism. Forcing the unit can damage the mechanism, the CPU, or both.

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. Check the retention bracket. It should be firmly seated in the CPU slot with all four rivets inserted into the motherboard. See Motherboard Connections (MAP/5PV3 Only).
  3. Remove the CPU from the packaging. The CPU and the CPU fan are already assembled.
  4. With the CPU edge connectors pointing downward, align the CPU with the posts of the retention bracket. The fan should be toward the DIMM sockets.
  5. Lower the CPU straight down into the connector on the motherboard until the edge connectors touch the slot connector. The CPU is keyed. See CPU Alignment (MAP/5PV3 Only).
  6. Press the CPU down until the edge connectors completely fit and the retention arms lock the CPU into place. If necessary, push the arms into place.
  7. Connect the 3-pin fan and heatsink cable to JP2. See Position and Cables (MAP/5PV3 Only).
  8. Connect the 2-pin temperature sensor cable to CN15.
  9. Determine your next step:

    10. If you are replacing the motherboard, use the Back button to return to that procedure.

    If you are replacing only the CPU, perform steps a through e:

      1. Replace the circuit cards.
      2. Replace the dress cover.
      3. Reconnect any cables attached to the ports in the back of the system.
      4. Apply power to the system.
      5. Place a test call to the system to verify operation after the system finishes booting.

Removing the Power Supply (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The power supply is located in the upper back corner of the chassis. See Internal Layout (MAP/5P and MAP/5PV3).

To remove the power supply:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. See the Platform Power Supply (MAP/5P and MAP/5PV3). Unplug the power connectors to the following:


    6.  
    • Tape drive
    • CD-ROM
    • Circuit card cage fan
    • Diskette drive
    • Hard disk drive

  6. See the Platform Power Supply (MAP/5P and MAP/5PV3). Unplug both power connectors to the motherboard.
     

    Note: If the system is a MAP/5PV3, do not disconnect the 2-wire connector from the power switch to the motherboard.

  7. Determine your next step:
  8. Remove the four screws on the chassis rear area that secure the power supply unit.
  9. Slide the unit slightly forward towards the front of the system and tilt towards the riser card.
  10. Lift and remove the power supply.

Installing the Power Supply (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the power supply:

  1. Remove the spare power supply unit from the shipping carton.
  2. Set the input AC voltage selection switch on the back of the power supply.

    3. The switch is a slide type. Printed text on the surface indicates the input voltage requirements, either 115 or 230 volts. The correct position for systems installed in the United States is 115 volts. See the Platform Power Supply (MAP/5P and MAP/5PV3).

  3. Place the power supply unit into the chassis and align the screw holes.
  4. Install the four screws on the chassis rear area that secure the power supply unit.
  5. Attach the power supply DC output connectors to the motherboard.
     

    Note: These connectors are keyed to prevent them from being inserted incorrectly.

  6. Attach the power connectors to the following:
     
    • Tape drive
    • CD-ROM
    • Circuit card cage fan
    • Diskette drive
    • Hard disk drive
  7. See the Platform Power Supply (MAP/5P and MAP/5PV3). Determine your next step:
  8. Replace the dress cover.
  9. Apply power to the system.

Removing the Riser Card (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The riser card is located in the back of the card cage area. The riser card is connected to the motherboard. All of the circuit cards connect to the riser card. See the Internal Layout (MAP/5P and MAP/5PV3).

To remove the riser card:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove all of the circuit cards.
     

    Note: Pay close attention to the riser card connector slots from which each circuit card is removed. The circuit cards will need to be replaced in the same slots in the new riser card.

  6. Remove the screw in the lower left corner of the riser card.
  7. Gently pull the riser card away from the motherboard until the riser card connector is removed from the slot on the motherboard.

Installing the Riser Card (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

See the Internal Layout (MAP/5P and MAP/5PV3).

To install the riser card:

  1. Remove the new riser card from its ESD-protective wrapping.
  2. Align the riser card connector with the slot on the motherboard.

    3. See Riser Card Alignment (MAP/5P and MAP/5PV3).

  3. Make sure that the bottom right edge is seated in the plastic retaining clip.
  4. Gently push the riser card connector into the motherboard.
     

    Note: Make sure the connector is pushed in completely and that the riser card is not tilted with respect to the motherboard.

  5. Replace the screw in the bottom left corner of the riser card.
  6. Replace the circuit cards.
  7. Replace the dress cover.
  8. Apply power to the system.

Removing a Circuit Card (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To remove a circuit card:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Locate the circuit card to be replaced within the card cage.
  6. Disconnect any attached cables.
     

    Note: Pay close attention to the connectivity of each cable to make it easier to connect them to the replacement circuit card.

  7. If there are cables attached to other circuit cards that would impede the removal of the circuit card, disconnect those cables and place them to the side.
  8. Remove the retaining screw from the circuit card faceplate and save it.
  9. Remove the circuit card from the riser card slot by gently pulling on each corner of the circuit card.
     

    Note: Note the slot assignment because you must install the replacement circuit card in the same riser card slot.

  10. Remove the circuit card from the system.
  11. If the circuit card being replaced is defective, note all symptoms of failure and include this information with the circuit card when it is returned.

Installing a Circuit Card (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install a circuit card:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the new circuit card from its ESD protective wrapping.
  6. Verify the circuit card switch settings and jumper settings. Ensure address switches and jumpers are set to match the old circuit card.
     

    Note: See the specific instructions for each type of circuit card being installed, and then continue with Step 7.

  7. Holding the circuit card by its upper corners, slide the circuit card into the riser card connector slot position from which you removed the damaged circuit card.
  8. Apply even pressure to both corners of the circuit card until it is locked into the riser card.
  9. Secure the circuit card faceplate into position by replacing the retaining screw.
  10. Replace all cables on the new circuit card. Make sure these cables are attached to their proper terminations.
  11. Replace all cables removed from other circuit cards. Make sure these cables are attached to their proper terminations.
  12. Replace the dress cover.
  13. Apply power to the system.

Removing the Hard Disk Drive (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

The system can contain 1 hard disk drive. The hard disk drive is located in Bay 6. See the Internal Layout (MAP/5P and MAP/5PV3).

To remove the hard disk drive:

  1. Verify that the replacement equipment is on site and appears to be in usable condition, with no obvious shipping damage.
  2. If the system is in service, perform the following Steps a and b:
      1. Stop the voice system.
      2. Shut down the voice system.
  3. Remove the incoming power.
  4. Remove the dress cover.
  5. Remove the flat ribbon cable from the back of the hard disk drive.
  6. Remove the power cable from the back of the hard disk drive.
  7. Locate the screws holding the hard disk drive to the peripheral bay frame.
     

    Note: Pay close attention to the location of the screws in both the peripheral frame and the hard disk drive.

  8. Holding the rear of the hard disk drive, remove these screws.
  9. Place the hard disk drive assembly, with the printed circuit board facing up, on an ESD-protected surface.

Installing the Hard Disk Drive 0 (MAP/5P and MAP/5PV3)


 


Damage from electrostatic discharge is possible. See Protecting Against ESD Damage for more information.

To install the hard disk drive:

  1. Remove the new hard disk drive from its ESD-protective wrapping.
  2. Set the jumpers. See Hard Disk Drive Jumper Settings (MAP/5P and MAP/5PV3).
  3. Align the hard disk drive, with the component side down, with the correct holes in Bay 6.
  4. Attach the hard disk drive to the peripheral bay using the four screws removed in Step�8 of Removing the Hard Disk Drive (MAP/5P and MAP/5PV3) above.
  5. Attach the power cable to the hard disk drive.
  6. Attach the flat ribbon cable to the hard disk drive.
  7. Replace the dress cover.
  8. Apply power to the system.
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