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Aria User Interface on Intuity Feature Description
The information in this section details the features of the Aria on Intuity telephone user interface (TUI). This interface duplicates the original Aria Interface and adds the capabilities of the Intuity AUDIX interface.
Online Help for the administration screens is included on the Intuity AUDIX system. See the online Help associated with the software.
Aria, Intuity, and Aria on Intuity Feature Comparison
The Feature Comparison table lists which features are available on Aria, Intuity, and Aria on Intuity.
Note: The Enhanced Addressing and Transfer Application features are only available in Release 5 of the Aria User Interface on Intuity AUDIX software.
Aria on Intuity Multimedia Automated Attendant
The Multimedia Automated Attendant (MMAA) replicates all the functionality found in the Aria and AUDIX Automated Attendants and extends it with multimedia capabilities.
Administration
See Aria User Interface on Intuity Multimedia Automated-Attendant Administration for administration procedures.
Feature Capabilities
- Multiple submenus
- Multiple automated attendants on the same system
- Import/Export functionality for the automated attendant
This feature allows you to replicate the entire automated attendant, including prompts and greetings, to any other messaging server running the same version of MMAA.
- Shared ports with messaging
This feature allows you to share ports with messaging. This eliminates the need to dedicate ports to the automated attendant.
- Fax back
This feature allows you to fax back on the same call.
- Universal navigation controls
This feature allows you to choose either the Aria style or the Intuity style of navigation controls.
- Schedule-based routing
This feature allows you to select routing based on time of day, day of the week, business hours, holidays, and so on.
- Traffic reports
Aria on Intuity Extended Absence Greeting
Extended Absence Greeting (EAG) is a feature that is available for AUDIX TUI subscribers through the Application Menu. This feature requires a caller to listen to your greeting before leaving a message. It also notifies a caller that an EAG is active for the message recipient. See Aria User Interface on Intuity Messaging Solutions User Reference Guide and Aria User Interface on Intuity AUDIX At-A-Glance for more information.
Administration
You can set the EAG to either "warning" or "block" for each subscriber based on class of service (COS). If set to warning, callers are required to listen to the greeting. It is then their choice whether or not they leave a message. If set to block, callers are required to listen to the greeting and are prevented from leaving a message.
Feature Capabilities
- Record EAG
This feature allows you to record an EAG and turn it on or off.
Note: When recording an EAG, remember to state in your greeting that your EAG is active and that you are either accepting or denying messages.
- Block
- Callers:
When a caller connects to your mailbox, this feature allows the system to play your greeting and take no messages. The system does not allow a caller to leave a message.
- Users:
When another mailbox user sends you a message, the system returns a message notifying the subscriber that the EAG feature is enabled and the mailbox cannot accept any messages. The system also returns the message.
- Warning
- Callers:
When a caller connects to your mailbox, this feature allows the system to play your greeting and take messages
Note: The Intuity AUDIX TUI provides the block but not the warning feature for callers.
- Users:
When another mailbox user sends you a message, the system sends a message notifying the user that the EAG feature is enabled for your mailbox.
Aria on Intuity Mailbox Auto-Forward
Mailbox Auto-Forward (MAF) is the ability to selectively forward your messages to other destinations.
Administration
You can administer this feature from the TUI or from the Message Forwarding screen. See Aria User Interface on Intuity Messaging Solutions User Reference Guide and Aria User Interface on Intuity At-A-Glance for more information on the TUI administration. See Administering Message Forwarding for more information on administration of this feature using the Message Auto-Forward screen.
Feature Capabilities
- Turn forwarding on/off
This feature allows you to turn forwarding on or off.
- Define forwarding numbers
This feature allows you to enter the number or numbers you want to forward messages to. The message is forwarded once. If the mailbox receiving the forwarded message has forwarding turned on, the message is not forwarded again. When Internet Messaging is present, any POP3-compliant device can have messages forwarded to it. The ability to access the message from a POP3 device depends in part on the device selected. When a message is forwarded, available information from the header (from, subject, and delivery information) is included in a text component.
- TUI
This feature allows only one destination for all messages. This destination must be a valid mailbox or network address.
- Graphical User Interface (GUI) (Web-based)
This feature allows multiple destinations including email addresses.
- Define filtering rules
This feature applies to GUI users only. It allows you to optionally forward select messages based on the following criteria:
- Message status: normal or priority
- Media: voice, text, fax, or binary
- Originator
- Annotation string
Aria on Intuity Enhanced Addressing Mode
The Enhanced Addressing Mode feature allows you to build a list of addresses for a message and apply message delivery options to the list.
Administration
You can administer the Enhanced Addressing Mode from the TUI or from the Extended COS Attributes screen. See the Aria User Interface on Intuity Messaging Solutions User Reference Guide and Aria User Interface on Intuity AUDIX At-A-Glance for more information on administering this feature with the TUI. See Administering Extended COS Attributes for more information on administering this feature by using the Extended COS Attributes screen.
Feature Capabilities
- Allows you to build a list of addresses for a message and then apply the message delivery options (urgent, private, and future delivery) to the entire list of addresses.
- Allows you to review the address list before sending it. While reviewing an address list, you can add and remove addresses
Note: You cannot change the message delivery options (urgent, private, and future delivery) for individual addresses.
You can enable or disable this feature by using the Extended Class of Service Attributes screen. See Administering Extended COS Attributes for more information.
Aria on Intuity System Distribution List
The System Distribution List feature allows you to specify a range of mailboxes and a fixed number list to be used for a specific distribution list. All users on the system can use this feature.
Administration
You can administer this feature from the System Defaults screen. See Administering System Defaults for more information on the Web-based online Help associated with this feature.
Feature Capabilities
- Allows you to define a range of mailboxes used for specified system distribution lists.
- Allows you to print a report from the Reports screen to list all the mailboxes used for the specified distribution list and corresponding list name.
- Allows you to enter the mailbox number for a specific distribution list when you are addressing.
Aria on Intuity Transfer Application
The Transfer application allows you to transfer calls using name or extension parameters.
Administration
You can administer this feature from the TUI or from the Extended COS Attributes screen. See Administering Extended COS Attributes for more information on administering this feature by using the Extended COS Attributes screen. See Aria User Interface on Intuity Messaging Solutions User Reference Guide and Aria User Interface on Intuity AUDIX At-A-Glance for more information on administering this feature by using the TUI through the Application Menu.
Feature Capabilities
Note: The feature capabilities of the Aria on Intuity Transfer application are the same as the standard Intuity Call Transfer with the exception of the Voice Director.
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