Basic Messaging Administration

Basic Messaging Administration

Overview of Basic Messaging Administration

This section describes how to set up most system parameters of an Intuity AUDIX Release�5 system. This section assumes you know basic Intuity AUDIX commands and navigation, such as logging in and out of the system, the difference between the vm and sa logins, command prompt function and usage, and how to move from field-to-field within a screen or window. If you are not familiar with Avaya Intuity system basics, read Getting Started before you continue.

This section describes the following procedures:

Defining System Limits

Changing Extension Numbers

Defining Basic Features and Parameters

Controlling Call Transfers

Defining Thresholds for Warnings

Setting Up Community Sending Restrictions

Setting Up Outcalling

Setting Up a Broadcast Mailbox and Sending Broadcast Messages

Sending Login Announcements

Defining System Limits

Note: Administration Checklists contains a checklist of initial administrative tasks you can use as a guide for performing AUDIX system administration.

Your Intuity AUDIX system comes with default system limits. These limits consist primarily of maximum capacities for such things as stored messages and message-delivery lists. You can change system limits at any time on the System-Parameters Limits screen to define system capacities.

Note: You must use the sa login to change data on the System-Parameters Limits screen. Voice messaging administrators who use the vm login can only view the data on this screen.

To define system limits:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change system-parameters limits

The system displays the System-Parameters Limits Screen.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Limits Screen.

When you finish entering system limit information, press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.
Changing Extension Numbers

Use the Change Extensions screen to move a series of extension numbers from one block of numbers to another instead of changing over each number individually. You can use this screen to move a single extension from one number to another, or to change the length of every extension number in your system.

The Change Extensions screen affects many other settings on the local AUDIX system and on remote networked AUDIX systems. Use this screen only after you carefully plan the changes you want to make.

Guidelines for Using the Change Extensions Screen

Consider the following guidelines before you change extension numbers:

To change the length of local extension numbers:

First change the length of extensions at the platform level. Use the platform's Switch Interface Administration command. For more information, see the switch integration documentation for your specific switch.

Use the change machine command to change extension length on a remote machine.

To move numbers on the local machine:

This screen can move all of the covering extensions in a given range of numbers. However, it does not change references to the local system in networked systems.

If the system you want to change is networked to other AUDIX systems, you must also change the extension length for this machine in all connected systems.

Ports on the system with local subscribers whose extensions are to be changed will be disabled while you make the necessary changes. Therefore, plan to make the changes when traffic is slow.

To change automated attendant extensions:

This screen does not change the extensions for automated attendants. If you use this screen to change an extension, and an automated attendant is set up to call that extension, follow the procedures in Automated Attendant and Bulletin Boards to change the automated attendant extension.

Changing a Block of Extensions (and Changing the Length of the Extensions)

To change the length of local extension numbers, you must first make changes to the platform itself, then make changes in AUDIX administration.

Platform Changes

To change extension length on the platform:
Log in to the system as sa.

Back up your system data. See Attended Backup for more information.

Busy out all network and voice ports on the machine to be changed. See Busying Out Channels on a Tip/Ring Circuit Card for more information.

Start at the Avaya Intuity Main Menu and select:
Switch Interface Administration
	DCIU Interface Administration
The system displays the DCIU Interface Administration Screen.

Change the entry in the Extension Length: field to reflect the new extension length.

To put the changes into effect, stop and then restart the voice system. See stopping and starting the voice system for more information. This process takes 5 to 10 minutes, and should be done when traffic is low.

Once the system has restarted, continue with the next procedure.
AUDIX Changes

To change the extension length in AUDIX administration:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change machine machine_name where machine_name is the name of the machine on which you plan to change or add extensions.

The system displays the new extension length in the Extension Length: field on the Machine Profile Screen.

Note the ranges of extension numbers in the Start Ext. and End Ext. fields before you make any modifications.

Tip: If you have a system printer, enter print display machine to get a copy of the extension assignments before you continue.

If you are updating a remote machine, enter the new extension length in the Extension Length: field.

Reenter the prefixes, and the start and end extensions as they will be when the conversion is completed.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

At the enter command: prompt, enter change extensions

The system displays the Change Extensions Screen.

In the Machine Name: field, enter the name of the AUDIX machine for which you are changing extension numbers.

In the Change extensions beginning with: field and the Ending with: field, enter the boundaries of the extension numbers you are changing. That is, enter two numbers: the beginning (smallest affected) extension number and the ending (largest affected) extension number. In the Change Extensions Screen example, the 100 extensions to be changed are those currently numbered between 9900 and 9999.

In the To new extension beginning with: field, enter the beginning number of the new block of numbers to which the extensions named in Step 9 are to be changed. In the Change Extensions Screen example, extension number 9900 is to be changed to 29900, and numbers up through 9999 are to be changed to corresponding numbers above 29900. For example, extension 9947 becomes extension 29947.

All other fields are display fields.

Press F3 (Enter) to initiate the process.

The system does one of the following:

Fills in the Ending with: field and asks you to confirm your intent. The system then validates that all extensions in the new extension range are unused and available. This validation process can take between 1 and 2 minutes.

Fills in the Ending with: field and displays the message Subscriber Already Exists. In this case, you have specified a range of numbers that includes at least one number that is already assigned. The system does not permit the Change Extensions screen to delete an existing number in the course of adding another. If you see the Subscriber Already Exists message, perform the following:

Press F1 (Cancel) to exit this screen.

Type list extensions at the command line. Use the resulting list to determine whether the local machine already has extensions assigned in the range you want to use.

Type list address ranges at the command line. Use the resulting Address Ranges list to determine which remote machine already has extensions in the range you want to use. If you want further information about the extensions on a remote machine, type list remote-extensions machine-name at the command line.

Use the information from Steps b and c as a basis to reconsider the target range of numbers. Once you have worked out new number ranges, return to Step 1 of this procedure to assign them.

Press F3 (Enter) again.

The system fills in the display fields as it works. when it is finished, the cursor returns to the command line and the system displays the following message:

Command Successfully Completed.

If for some reason you must press F1 (Cancel) during this operation, the system will have already made some changes. Recover as follows:

Note the numbers shown in the display fields. They indicate approximately how many changes were made.

Tip: If you have a system printer, enter print list extensions to get a copy of the extensions.

At the command line, enter list extensions to find exactly which numbers were changed and which were not.

Plan what needs to be done to recover, whether it is changing the remaining extensions or returning changed extensions back to their original assignments. Use the change extensions command to change extension numbers as necessary.

Enter exit or another administrative command at the enter command: prompt.

While the local machine is busied out, connect, one at a time, to each remote machine with which the local machine is networked. On each remote machine, perform Step 1 through Step 14 using the name of the original local machine in fields that call for a machine name.

The network ports of the machine on which the local subscriber's extension length was changed must remain busied out until the change is administered on all remote systems.

Release all voice cards from the busy condition. See Releasing Channels on a Tip/Ring Circuit Card for more information.
Changing a Block of Extensions (No Change in the Length of the Extensions)

To change a block of extensions from one series of numbers to another series of equal length:
Read the precautions in Guidelines for Using the Change Extensions Screen.

Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change machine machine_name where machine_name is the name of the machine on which you plan to change or add extensions.

The system displays the Machine Profile Screen.

Note the ranges of extension numbers in the Start Ext. and End Ext. fields before you make any modifications.

Change the Start Ext. and End Ext. fields to define an address range that includes the new block of extensions.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Repeat Step�2 through Step 6 for each remote or local system on which a new range must be defined to accommodate the intended new block of extensions.

Busy out all voice ports on the machine on which you want to change extension numbers for local subscribers. See Busying Out Channels on a Tip/Ring Circuit Card for more information.

At the enter command: prompt, enter change extensions

The system displays the Change Extensions Screen.

In the Machine Name: field, enter the name of the AUDIX machine for which you are changing extension numbers for local subscribers. This is the only system on which you perform this procedure.

In the Change extensions beginning with: field and the Ending with: field, enter the boundaries of the extension numbers you are changing. That is, enter two numbers: the beginning (smallest affected) extension number and the ending (largest affected) extension number. In the Change Extensions Screen example, the 100 extensions to be moved are those currently numbered between 9900 and 9999.

In the To new extension beginning with: field, enter the beginning number of the new block of numbers to which the extensions named in Step 11 are to be moved.

All other fields are display fields.

Press F3 (Enter) to initiate the process.

The system does one of the following:

Fills in the Ending with: field and asks you to confirm your intent. The system then validates that all extensions in the new extension range are unused and available. This validation process can take between 1 and 2 minutes.

Fills in the Ending with: field and displays the message Subscriber Already Exists. In this case, you have specified a range of numbers that includes at least one number that is already assigned. The system does not permit the Change Extensions screen to delete an existing number in the course of adding another. If you see the Subscriber Already Exists message, continue with the following steps:

Press F1 (Cancel) to exit this screen.

Type list extensions at the command line. Use the resulting list to determine whether the local machine already has extensions assigned in the range you want to use.

Type list address ranges at the command line. Use the resulting Address Ranges list to determine which remote machine already has extensions in the range you want to use. If you want further information about the extensions on a remote machine, type list remote-extensions machine-name at the command line.

Use the information from Steps b and c as a basis to reconsider the target range of numbers. Once you have worked out new number ranges, return to Step 1 of this procedure to assign them.

Press F3 (Enter) again.

The system fills in the display fields as it works. when it is finished, the cursor returns to the command line and the system displays the following message:

Command Successfully Completed.

If for some reason you must press F1 (Cancel) during this operation, the system will have already made some changes. Recover as follows:

Note the numbers shown in the display fields. They indicate approximately how many changes were made.

Tip: If you have a system printer, enter print list extensions to get a copy of the extensions.

At the command line, enter list extensions to find exactly which numbers were changed and which were not.

Plan what needs to be done to recover, whether it is changing the remaining extensions or returning changed extensions back to their original assignments. Use the change extensions command to change extension numbers as necessary.

Release the voice ports on the local system. See Releasing Channels on a Tip/Ring Circuit Card for more information.

The local system automatically updates any remote system with the extension number changes.

If a remote system is not administered to receive automatic updates, you must make the extension changes manually on the system. Contact the system administrator for the remote machine to follow Step 1 through Step 16.
Defining Basic Features and Parameters

The Intuity AUDIX system comes with default login parameters and default system time limits. Also, certain features that must be activated globally for all subscribers (for example, Multiple Personal Greetings) are either activated or not activated by default. You may want to change some of these parameters or to activate or deactivate features as the needs of system subscribers change.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

To change system features and parameters:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change system-parameters features

Tip: To view current system settings, use the display system-parameters features command.

The system displays the System-Parameters Features Screen, Page 1.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Features Screen, Page 1.

Press F7 (NextPage).

The system displays the System-Parameters Features Screen, Page 2.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Features Screen, Page 2.

Press F7 (NextPage).

The system displays the System-Parameters Features Screen, Page 3.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Features Screen, Page 3.

Press F7 (NextPage).

The system displays the System-Parameters Features Screen, Page 4.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Features Screen, Page 4.

For more information on networking parameters, see Non-Administered Remote E-Mail Subscribers.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.
Controlling Call Transfers

This section describes how to deny transfers to certain numbers out of the AUDIX system and how to enable transfers to others.

Things to Consider When Planning Call Transfer Controls

The Transfer Security windows give you control over call transfers and use of the windows helps to prevent toll fraud. Use these windows to specify extensions to which a caller is permitted to transfer.

Callers cannot transfer to numbers expressly denied. For example, you may want to forbid call transfer to numbers beginning with 9 if this number accesses an outside line.

Denied numbers override numbers not specified on these windows. Allowed numbers override numbers specifically denied. For example:

If you used the Add Denied Transfer Numbers Window to�...

and you used the Add Allowed Transfer Numbers Window to�...

then a caller can�...

deny all numbers

allow numbers in the range 2000–5999

transfer out of the AUDIX system by dialing any 4-digit number that starts with 2 to 5.

deny all numbers

allow a specific number

only transfer to that number, for example, a remote field office.

To deny all numbers, enter all in the From field of the Add Denied Transfer Numbers Window and leave the To field blank. You can use a similar method to enter a single number (rather than a range) into either the Add Denied Transfer Numbers Window or the Add Allowed Transfer Numbers Window. Simply enter the number of interest into the From field of the applicable window.

Denying Call Transfers

To specify denied transfer numbers:
Start at the Avaya Intuity Main Menu and select:
Voice System Administration
	Transfer Security
		Denied Numbers
			Add Denied Numbers
The system displays the Add Denied Transfer Numbers Window, with the cursor in the first of the two fields.

Do one of the following:

Enter all in the From field to deny all transfers. Most administrators choose to deny all transfers, then allow a few numbers or classes of numbers that do not affect system security.

Enter a starting extension in the From field and an ending extension in the To field to deny a range of numbers.

For example, enter 4000 in the From field and 5999 in the To field to restrict 4digit transfers to any numbers between 4000 and 5999.

Note: No two restricting entries can overlap each other. For example, you cannot enter a restriction to any numbers between 4000 and 5999 then enter another restriction between 5000 and 6999. Instead, enter one range of 4000 to 6999.

When you finish entering transfer number information, press F3 (Save) to save the information in the system database.

To confirm that your entries will have the correct accumulated effect, you can display the ranges together:

Press F6 (Cancel) to back up to the Denied Numbers menu.

Select Display Denied Numbers to view the extension ranges you have selected.

Verify that all the extensions you want to deny are included in the displayed ranges.
Allowing Call Transfers

To specify allowed transfer numbers:
Start at the Avaya Intuity Main Menu and select:
Voice System Administration
	Transfer Security
		Allowed Numbers
			Add Allowed Numbers
The system displays the Add Allowed Transfer Numbers Window.

Do one of the following:

Enter a starting extension in the From field and an ending extension in the To field to allow a range of numbers. Most administrators choose to deny all transfers as described in Denying Call Transfers, then use this window to specify the few numbers or classes of numbers that do not affect system security.

For example, enter 4000 in the From field and 5999 in the To field to allow 4digit transfers to any numbers between 4000 and 5999.

Enter all in the From and To fields to allow all transfers.

Note: No two allowed transfer entries can overlap each other. For example, you cannot make an entry to allow transfer numbers between 4000 and 5999 then make another entry to allow transfer numbers between 5000 and 6999. Instead, enter one range of 4000 to 6999.

Press F3 (Save) to save the information in the system database, and continue entering ranges of numbers until you have allowed the necessary numbers.

To confirm that your entries will have the correct accumulated effect, you can display the ranges together:

Press F6 (Cancel) to back up to the Allowed Numbers menu.

Select Display Allowed Numbers to view the extension ranges you have selected.

Verify that all the extensions you want to allow are included in the displayed ranges.
Defining Thresholds for Warnings

The Intuity AUDIX system plays a warning message to subscribers when their mailboxes are too full. The system has default thresholds that determine when mailboxes get too full. You can change these thresholds as the use of your system changes.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

To change the system thresholds:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change system-parameters thresholds

Tip: To view current system settings, use the display system-parameters thresholds command.

The system displays the System-Parameters Thresholds Screen.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Thresholds Screen.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.
Setting Up Community Sending Restrictions

A community is group of subscribers to whom you have assigned some type of calling restrictions. The administration of communities enables you to further define the allowed call destinations of your subscribers.

You create a community to prevent members from:

Sending mail to other groups

Receiving mail from other groups

For example, you have just set up two communities. Community 1 cannot send messages to international communities. Therefore, you assign the subscribers that cannot have international access to Community 1. Community 2 has international access. Therefore, you assign the international machine(s) and the individuals who are permitted to access international numbers to Community 2.

Then you administer the communities so that Community 1 is restricted from sending to Community 2. This tells the Avaya Intuity system which subscribers can and cannot access international destinations.

If you have purchased the Enhanced-List Application (ELA) software, you should plan a special community, if you want to restrict ELA access to select subscribers, as described in Setting Up ELA and Shadow Mailbox Community IDs.

Once you have administered all communities here, you can assign individual subscribers to the desired community using the Subscriber screen. You can also assign machines, for example, fax machines, to communities using the Machine Profile Screen and the change machine machine_name command.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

To set up sending restrictions between communities:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter change system-parameters sending-restrictions

Tip: To view current system settings, use the display system-parameters sending restrictions command.

The system displays the Sending Restrictions Screen.

Complete the fields on this screen using the information in the table for Field Definitions: Sending Restrictions Screen.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.
Setting Up Outcalling

The Outcalling feature allows a subscriber to tell the Intuity AUDIX system to place a call to a specified number when the subscriber receives new messages. Use the System-Parameters Outcalling screen to administer the system-related outcalling parameters.

Security Risk!
Use of the outcalling feature greatly increases the risk of toll fraud. You should specify a maximum number of outcalling digits that is as small as possible. You should also take precautions by placing additional restrictions on the Intuity AUDIX outcalling ports, other Intuity AUDIX ports, trunk access codes, and so on. See Improving Outcalling Security for more information.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

To set up outcalling parameters:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

Tip: To view current system settings, use the display system-parameters outcalling command.

At the enter command: prompt, enter change system-parameters outcalling

The system displays the System-Parameters Outcalling Screen.

Complete the fields on this screen using the information in the table for Field Definitions: System-Parameters Outcalling Screen.

Press F3 (Enter) to save the information in the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.

Note: After you have set up outcalling, you must also assign outcalling permission to each subscriber you want to be able to use the feature. See Adding, Changing, and Removing Subscribers for more information.
Broadcast Messages

A broadcast mailbox allows subscribers to send broadcast messages or login announcements. You must set up a specific broadcast mailbox to store the broadcast messages. When subscribers listen to a broadcast message or login announcement, the system actually retrieves it from the broadcast mailbox. Likewise, when subscribers record and send broadcast messages, they store them in the broadcast mailbox. The broadcast mailbox can contain a maximum of 16 broadcast messages and 1 login announcement.

Setting Up a Broadcast Mailbox

To set up broadcast mailbox:
Start at the Avaya Intuity Main Menu and select:
AUDIX Administration
The system displays the AUDIX Command Prompt Screen.

At the enter command: prompt, enter add subscriber

The system displays the Subscriber Screen, Page 1.

Type the name of the broadcast mailbox in the Name: field.

Type the broadcast mailbox's extension in the Extension: field. Use an extension that is not administered on the switch.

Type the Class of Service name or number you want for this broadcast mailbox in the COS: field.

Type 0 in the Switch Number: field. The zero means that the broadcast mailbox has a voice messaging mailbox, but does not have an extension on the switch.

Type y in the Broadcast Mailbox? field. The y identifies this as a broadcast mailbox.

Note: You can enter data in the Broadcast Mailbox? field only via the add subscriber command. You cannot change a broadcast mailbox to a regular subscriber mailbox or vice-versa via the change subscriber command. To change the broadcast mailbox, you must remove the current broadcast mailbox and add a new one.

Press F7 (NextPage).

The system displays Subscriber Screen, Page 2.

Enter none in the following fields:

Permissions, Type

Permissions, Broadcast

Enter the maximum number of days that you want any particular broadcast message to be active in your system in the Incoming Mailbox, Retention Times (days) field. Enter the same number of days for New, Old, and Unopened.

Enter the maximum number of seconds of mailbox space for the broadcast mailbox into the Mailbox Size, Maximum field. A valid entry is a number from 0 to 32767.

Be sure you enter enough time for all the messages you think your system may need to store at one time. Note that the maximum message length for a broadcast message varies, depending on the maximum message length administered for the specific subscriber creating a broadcast message.

Press F3 (Enter) to save the mailbox information to the system database.

The cursor returns to the command line and the system displays the message:

Command Successfully Completed.

Enter exit or another administrative command at the enter command: prompt.
Creating a Broadcast Message

A broadcast message is a message you send to all messaging subscribers on your AUDIX system. It is treated as a new message and is presented before normal messages. Broadcast messages are useful for company announcements or emergency announcements.

You create and send a broadcast message normally, except that you do not address it. Instead, you mark the message as a broadcast message. You cannot send a broadcast message to subscribers on other systems or at other locations.

Guidelines for broadcast messages

Message notification turns on subscribers' message waiting indicators when the message arrives. Turn on message notification only in emergencies. The system slows down greatly if many subscribers try to get a broadcast message simultaneously.

Administer the broadcast mailbox so that the system deletes the message from the broadcast mailbox when the message expires.

With a 2-day default expiration, subscribers can get the message for up to 3 days, that is, for the day you send it and the next 2 days. Then the message can no longer be accessed.

If the broadcast mailbox already has 16 active broadcast messages, your message is immediately categorized as nondeliverable.

Sending a Broadcast Message

To send a broadcast message:

Log in to your mailbox. See the process flowchart Broadcast Message Operation and Procedure.

Press 1 to record or 4 to review a message.

Record, edit, and address a message. See the Intuity Multimedia Messaging User's Guide, 585-310-748 for subscriber instructions.

Press 8 to mark the message as broadcast.

If a subscriber cannot mark a message as broadcast, he/she does not currently have permission to send broadcast messages. To allow a subscriber to send broadcast messages, go to the Subscriber Screen, Page 2 and enter voice in the Broadcast: field.

(OPTIONAL) Press any of the following:

1

Make private. (Press 1 again to undo.)

3

Schedule delivery.

4

File a copy.

Note: A broadcast message cannot also be a priority message.

(OPTIONAL) Press * M to access the following additional options:

1

Turn on message notification. (Press 1 again to undo.)

2

Change the message expiration from the 2-day default.

Enter numbers for the month and day of expiration. For example, press 1 0 0 8 for October 8.

NOTE: The month can be either 1 or 2 digits. The day must be 2 digits.

Press # to save the expiration date or press 2 to start over.

#

Approve additional options.

Press # to approve your message.

Sending Login Announcements

A login announcement is a voice mail message that automatically plays to each subscriber when the subscriber logs into his or her mailbox.

Guidelines for Login Announcements

Login announcements have the following special characteristics. They:

Do not turn on message waiting indicators, so do not use login announcements for emergencies.

Are not put in subscribers' mailboxes. Subscribers cannot delete, save, replay, or forward login announcements. Thus, the only way to replay login announcements is to log in again.

Can be active only one at a time.

Are delivered to subscribers at remote locations as normal messages.

Do not activate outcalling.

Do not show up on TeleTypewriter (TTY) systems, so a hearingimpaired subscriber who uses only TTY for messaging does not see them. Send TTY subscribers a mail message from a TTY instead.

Go to all subscribers of the system, so be sure to record them in all languages used.

Making a Message a Login Announcement

To make a message a login announcement:

Log in to your mailbox. See the process flowchart Login Announcement Operation.

Press 1 or 4 to record or review a message.

Record, edit, and address the message as if it were a normal voice mail message.

Press 9 to mark the message as a login announcement.

If a subscriber cannot mark a message as a login announcement, he/she does not currently have permission to send login announcements. To allow a subscriber to send login announcements, go to the Subscriber Screen, Page 2 and enter login in the Broadcast: field.

If the broadcast mailbox already holds a login announcement that is not yet expired, the AUDIX system informs broadcasters that new login announcements are nondeliverable.

Note: A login announcement cannot also be marked as a private or priority message.

(OPTIONAL) Press:

3

Schedule delivery.

4

File a copy.

(OPTIONAL) Press * M to access the following additional options:

1

To turn off dialthough capability. (Press 1 again to undo.)
Note: Turning off dial-through ensures that subscribers hear the entire announcement when logging in.

2

Change the message expiration from the 2-day default.

Enter numbers for the month and day of expiration. For example, press 1 0 0 8 for October 8.

NOTE: The month can be either 1 or 2 digits.The day must be 2 digits.

Press # to save the expiration date or press 2 again to start over.

#

Approve additional options.

Press # to approve your message.

Note: Administration Checklists contains a checklist of initial administrative tasks you can use as a guide for performing AUDIX system administration.

Note: You must use the sa login to change data on the System-Parameters Limits screen. Voice messaging administrators who use the vm login can only view the data on this screen.

The Change Extensions screen affects many other settings on the local AUDIX system and on remote networked AUDIX systems. Use this screen only after you carefully plan the changes you want to make.

Tip: If you have a system printer, enter print display machine to get a copy of the extension assignments before you continue.

Tip: If you have a system printer, enter print list extensions to get a copy of the extensions.

The network ports of the machine on which the local subscriber's extension length was changed must remain busied out until the change is administered on all remote systems.

Tip: If you have a system printer, enter print list extensions to get a copy of the extensions.

If a remote system is not administered to receive automatic updates, you must make the extension changes manually on the system. Contact the system administrator for the remote machine to follow Step 1 through Step 16.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

Tip: To view current system settings, use the display system-parameters features command.

If you used the Add Denied Transfer Numbers Window to�...	and you used the Add Allowed Transfer Numbers Window to�...	then a caller can�...
deny all numbers	allow numbers in the range 2000–5999	transfer out of the AUDIX system by dialing any 4-digit number that starts with 2 to 5.
deny all numbers	allow a specific number	only transfer to that number, for example, a remote field office.

Note: No two restricting entries can overlap each other. For example, you cannot enter a restriction to any numbers between 4000 and 5999 then enter another restriction between 5000 and 6999. Instead, enter one range of 4000 to 6999.

Note: No two allowed transfer entries can overlap each other. For example, you cannot make an entry to allow transfer numbers between 4000 and 5999 then make another entry to allow transfer numbers between 5000 and 6999. Instead, enter one range of 4000 to 6999.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

Tip: To view current system settings, use the display system-parameters thresholds command.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

Tip: To view current system settings, use the display system-parameters sending restrictions command.

Security Risk! Use of the outcalling feature greatly increases the risk of toll fraud. You should specify a maximum number of outcalling digits that is as small as possible. You should also take precautions by placing additional restrictions on the Intuity AUDIX outcalling ports, other Intuity AUDIX ports, trunk access codes, and so on. See Improving Outcalling Security for more information.

Note: You must use the sa login to change data on this screen. Voice messaging administrators who use the vm login can only view the data on this screen.

Tip: To view current system settings, use the display system-parameters outcalling command.

Note: After you have set up outcalling, you must also assign outcalling permission to each subscriber you want to be able to use the feature. See Adding, Changing, and Removing Subscribers for more information.

Note: You can enter data in the `Broadcast Mailbox?` field only via the add subscriber command. You cannot change a broadcast mailbox to a regular subscriber mailbox or vice-versa via the change subscriber command. To change the broadcast mailbox, you must remove the current broadcast mailbox and add a new one.

1	Make private. (Press 1 again to undo.)
3	Schedule delivery.
4	File a copy.

Note: A broadcast message cannot also be a priority message.

1	Turn on message notification. (Press 1 again to undo.)
2	Change the message expiration from the 2-day default. Enter numbers for the month and day of expiration. For example, press 1 0 0 8 for October 8. NOTE: The month can be either 1 or 2 digits. The day must be 2 digits. Press # to save the expiration date or press 2 to start over.
#	Approve additional options.

Note: A login announcement cannot also be marked as a private or priority message.

3	Schedule delivery.
4	File a copy.

1	To turn off dialthough capability. (Press 1 again to undo.) Note: Turning off dial-through ensures that subscribers hear the entire announcement when logging in.
2	Change the message expiration from the 2-day default. Enter numbers for the month and day of expiration. For example, press 1 0 0 8 for October 8. NOTE: The month can be either 1 or 2 digits.The day must be 2 digits. Press # to save the expiration date or press 2 again to start over.
#	Approve additional options.

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