Displaying Call Classification Data Summary reports

To display a Call Classification Data Summary report:

1. From web administration, go to the Call Data Handling Reports screen (Reports > Call Data Handling Reports).
2. Select Call Classification Data Summary Report.

   The system displays the Call Classification Data Summary Report screen. For information about this screen, see Call Classification Data Summary Report screen.

3. In the Start Date field, type the first date for records you want to display.

   Note:
   The start date must be no more than 7 days before the current date.

4. In the End Date field, type the last date for records you want to display.

   Note:
   The end date must be no more than 7 days before the current date.

5. Select Submit.

   The system displays the Call Classification Data Summary report.

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