Displaying Call Data Detail reports

To display a Call Data Detail report:

1. From web administration, go to the Call Data Handling Reports screen (Reports > Call Data Handling Reports).
2. Select Call Data Detail Report.

   The system displays the Call Data Detail Report screen. For information about this screen, see Call Data Detail Report screen.

3. In the Number of Records field, do one of the following:
   • To display all records, type all.
   • To display some records, type a number or a range of numbers.
4. In the Service Name field, do one of the following:
   • To display call data for all services (applications), select all.
   • To display call data for one service, select the service name.
5. In the Include Call Event Data? field, select yes or no.
6. In the Date field, do one of the following:
   • To display all records, type all.
   • To display records for a particular date, type the date.

     Note:
     The date must be no more than 7 days before the current date.

7. Select Submit.

   The system displays the Call Data Detail report.

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