CTI (Computer Telephony Integration) Link Feature

Description

Power Dial

Power Dial is an application feature where software on the computer initiates a voice call on a specified telephone to an inside or outside number. It is generally used by people who must make a large volume of calls to individuals whose telephone numbers are stored in a customer or client database. For example, Power Dial is often used by telemarketers and fundraisers.

Topics
  Description
 
  Platform Requirements
Screen Pop
Collected Digits
Power Dial
Basic Call Control
Programming a CTI Link
  At a Glance
  Considerations & Constraints
 
  Private Network Operation
  Mode Differences
Telephone Differences
Feature Interactions