Messaging Feature

Description

Posted Messages

Users can post a message to provide special information to co-workers with display telephones--for example, to tell callers where the person is when not answering the telephone or why the person does not want to be disturbed. When a user with a 4400-Series, MLX, or MLS display telephone calls a co-worker who has a message posted, the posted message is shown on the caller's display (even if the call is answered). Users do not need a display telephone to post a message.

  • Posted messages do not work across a private network. They only work for extensions connected to the same local system.
  • A user with an ETR telephone (display or non-display) can post a message but posted messages are not shown on ETR display telephones.

Twenty different posted messages can be programmed in the telephone system. Ten messages are factory-set and nine of them can be changed. Posted message 01, DO NOT DISTURB , cannot be changed. Ten additional messages can be programmed and are factory-set as CUSTOM MSG ##.

The factory settings for posted messages are shown in Table 1.

Table 1. Posted Messages

01 DO NOT DISTURB

 

06 IN CONFERENCE

 

11 CUSTOM MSG 11

 

16 CUSTOM MSG 16

02 OUT TO LUNCH

 

07 WITH A CLIENT

 

12 CUSTOM MSG 12

 

17 CUSTOM MSG 17

03 AT HOME

 

08 WITH A CUSTOMER

 

13 CUSTOM MSG 13

 

18 CUSTOM MSG 18

04 OUT SICK

 

09 AWAY FROM DESK

 

14 CUSTOM MSG 14

 

19 CUSTOM MSG 19

05 IN A MEETING

 

10 OUT ALL DAY

 

15 CUSTOM MSG 15

 

20 CUSTOM MSG 20

 

See Labeling for more information about creating posted messages.

Users with 4412D+, 4424D+, 4424LD+, and MLX display telephones can post a message by pressing the Menu button, selecting Posted Msg [Post] from the display, selecting the desired message, and selecting Post. To cancel a posted message, select Cancel [Cncl].

Users with ETR, MLS, 4406D+, MLX-5 non-display, or MLX-10 non-display telephones must use programming code *751 to program a Posted Messages button. To post a message, press the programmed Posted Messages button; the green LED next to the button flashes. Then dial the code for the desired message; the LED next to the button becomes steady. To cancel a posted message, press the programmed Posted Messages button and dial 00; the green LED next to the button turns off.

The system can automatically post and remove messages for a non-display telephone only if a Posted Messages button has been programmed for that telephone.

Users with 4400D telephones can post a message by dialing #751 and the number of the message (see Table 1). To cancel a posted message on a 4400D telephone, dial #*751.

When a user turns on the Do Not Disturb feature, the system automatically posts the message DO NOT DISTURB. Users with 4406D+, ETR, MLS, MLX-10, or MLX-5 nondisplay telephones must program a Posted Message button in order to display the message for callers. This message appears on the Home screen of 4400-Series or MLX display telephone with Do Not Disturb turned on. DO NOT DISTURB also appears on the screen of any 4400-Series, MLX, and MLS telephone that is used to call an extension that has the feature turned on. When you turn off Do Not Disturb, the system automatically removes the message.

You can post or remove a Do Not Disturb message by pressing a programmed Posted Messages button. This, however, does not turn the Do Not Disturb feature on or off.

Topics
  Description
 
  Sending Messages
Send / Remove Message
Leave Message
Receiving Messages
Fax Message-Waiting Receivers
Calling Group Message-Waiting Receivers
Posted Messages
  At a Glance
  Considerations & Constraints
  Telephone Differences
Feature Interactions