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Sending Messages |
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Send / Remove Message |
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Leave Message |
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Receiving Messages |
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Fax Message-Waiting Receivers |
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Calling Group Message-Waiting Receivers |
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Posted Messages |
If a user at an 4406D+, MLS, MLX-5, or MLX-10 telephone has a programmed Posted Message button and the Do Not Disturb feature is turned on, the system automatically posts the Do Not Disturb message for callers with display telephones. The programmed button is not required at 4412D+, 4424D+, or 4424LD+ telephones nor at MLX and ETR display telephones. When the feature is turned off, the message is cancelled. Posting or canceling the Do Not Disturb message, however, does not turn the feature on or off.
A user does not need a display telephone to use the Leave Message feature, but the person to whom the message is sent must have a display telephone. Unlike Send/Remove Message, when the Leave Message feature is used to send a message to a person whose Message LED is on, the LED is not turned off even if the caller is an operator.
If an operator uses the Send/Remove Message feature while on a call, only an inside caller hears the Touch Tones; an outside caller does not. If 10 messages have been stored and a user tries to send an eleventh message, the caller hears a beep and display telephones show Message Box Full.
Responding to messages by using Return Call does not delete the message. The user must delete all messages before the Message LED turns off.
A fax machine can send the message-waiting indication but cannot be assigned as a message-waiting receiver for either another fax or for a Calling Group.
If a fax message-waiting indication is deleted by one of the four message-waiting receivers, the message is deleted from all MLS display telephones programmed as message-waiting receivers for the fax, but the message is not deleted from 4400-Series, MLX, and ETR display telephones programmed as message-waiting receivers for the fax.
Each Calling Group can have only one extension assigned as its message-waiting receiver, but the same extension can be assigned as the message-waiting receiver for more than one Calling Group.
Messages can be posted in the following ways:
A 4400 or single-line telephone user cannot post a message.
When a user posts a nonexistent message, CUSTOM MSGnn is displayed, indicating that the System Manager has not programmed a message for this message number.
Only multiline display telephone users see posted messages. Users with single-line telephones or multiline telephones without displays cannot receive messages posted by other users.
If the receiver's message box is full, or if the receiver uses a non-display telephone, the caller hears a beep, indicating that the message has not been left.
Posting a message does not prevent the telephone from ringing.
Message Waiting does not work for off-premises telephones.
Messaging features do not work across a private network. They only work for extensions connected to the same local system.