Installing system software

Preparation

• If you are installing to an existing system or cutting over an existing machine, plan to do the installation during low usage hours.
• If you are installing on an existing system, verify that you have a backup of the system information. See Backing Up System Files (Attended) for more information.
• Determine the following information for the Message Networking system, either through account worksheets or your project manager:
• System name
• IP address, domain, DNS. This information must be provided by the customer.
• Switch integration information, as applicable, such as extension numbers.

Installing the software

1. Insert the Message Networking software CD into the CD drive.
2. Shut down and restart the machine. If possible, use the Utilities menu and select Shutdown System. Then press the power button to restart the system.

   If you cannot get to the Shutdown System Web administration page, press the Reset button on the front of the system. You need a small screwdriver or a ballpoint pen to press the button.

   As the machine starts up, you see an Avaya splash screen and then a screen that says "Welcome to Avaya Message Networking Server" with a boot: prompt.

3. At the boot: prompt, type install, and press Enter.
4. Wait 15 to 20 minutes for installation to complete.

   Note: If the system prompts for information about language, keyboard, or installation media, press Enter. If the system prompts for other information, such as video cards or disk type, there may be a problem. Contact Technical Support.

   The system displays the message "Please remove the Install CD from the CD drive and press <ENTER>."

5. Remove the CD as soon as the drawer opens. Do not leave the CD in the CD drive. Leaving the CD in the drive causes the system to boot from it again and installation to start over.
6. Press Enter.
   As the system boots up for the first time, a welcome message displays.
7. Press Enter.
   The system displays the Time Settings screen.
8. Press Tab to move the cursor to the Time Zone Selection.
9. Use the up and down arrow keys to highlight the time zone where the system is located.
10. Press Tab to move the cursor to the New Time field.
11. Enter the time in HH:MM format. Note that it is a 24-hour clock.
12. Press Tab to move the cursor to the New Date field.
13. Enter the date in MM/DD/YY format.
14. Press Tab to move to the next field.
15. Make sure that there is an asterisk (*) in the Set Hardware Clock to GMT field.
16. Press Tab to move the cursor to the OK box.
17. Press Enter to save the page settings.
    The system displays the following prompt:
    "local host login"
18. Type root as the login and then press Enter.
    The system displays the # prompt.
19. Put the system software CD back in the CD drive.
20. At the # prompt, type autoinstall, and press Enter.
21. Press Enter again to confirm that you want to run the autoinstall process.
22. Follow the autoinstall prompts to assign the system passwords for root, craft, tsc, and craftppp.
    The system displays a message that the password changes were successful.
23. Wait 5 to 10 minutes while the Message Networking software is installed.
    When autoinstall completes, the system displays the message "Please remove the Installation CD from the CD drive and press <Enter>."
24. Remove the CD from the CD drive, and close the CD drive door.
25. Press Enter to restart the system.

    Note: If you accidentally allow the system to restart with the CD still in the drive, wait until you get to the install screen, and then eject the CD. Press Ctrl+Alt+Del to restart the system.

26. After the system restarts, the system should start automatically.
    After a minute or two, the system displays the following prompt:
    "local host login:"

    Note: If the system does not display the login prompt within 10 minutes, press Enter to display the prompt.

27. Press Enter to login.
    The installation completes.
28. Log in to the system.
29. The installation is complete. Continue with Logging into the system from the console and then Checking the voice system and network addressing.

Note: If you reinstalling over an existing system, you must restore files from the backup you made before the install, and then perform remote updates to obtain the latest subscriber information.

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