Installing system software

Message Networking is shipped from the factory with the latest software. However, you can use this procedure if you need to install the software on a new or existing system.

Preparation

• If you are installing to an existing system or cutting over an existing machine, plan to do the installation during low usage hours.
• If you are installing on an existing system, verify that you have a backup of the system information. See Backing Up System Files (Attended) for more information.
• Determine the following information for the Message Networking system, either through account worksheets or your project manager:
• System name
• IP address, domain, DNS. This information must be provided by the customer.
• Switch integration information, as applicable, such as extension numbers.

Installing the software

1. Insert the Message Networking software CD into the CD/DVD drive.
2. Shut down and restart the machine. If possible, use the Utilities menu and select Shutdown System. Then press the power button to restart the system.

   As the machine starts up, you see an Avaya splash screen and then a screen with a boot: prompt.

3. At the boot: prompt, type the appropriate install command:
   • If you are installing Message Networking on an S3210 or S3210R server, type tower and press Enter.
   • If you are installing Message Networking on an S3400-H server, type high and press Enter.
4. Wait 15 to 20 minutes for installation to complete. The system displays the message:

   Please remove the Install CD from the CD drive and press <ENTER>.

5. Remove the install CD as soon as the drawer opens. Do not leave the CD in the CD/DVD drive, or the system will boot from it again.

   Note: If you accidentally allow the system to restart with the CD still in the drive, wait until you get to the install screen, and then eject the CD. Press Ctrl+Alt+Del to restart the system.

6. The CD/DVD drawer closes and the system begins to reboot. As the system boots up for the first time, a welcome message displays.

   Note: If you are installing the software on an LX1000/S3210 server, you might encounter a situation where the installation stops unexpectedly before the welcome message displays. In this scenario, the following information displays prior to the installation stopping:

   Checking/tmp and /var/tmp setup [ OK ]
Mounting local filesystems [ OK ]
Enabling swap space [ OK ]
modprobe: modprobe: Can't locate module block-major-2
modprobe: modprobe: Can't locate module block-major-2
modprobe: modprobe: Can't locate module block-major-2
modprobe: modprobe: Can't locate module block-major-2

   If this occurs, press Ctrl+Alt+Del to restart the system. The installation should then proceed normally.

7. Press Enter.

   The system displays the Time Settings screen.

8. Use the up and down arrow keys to highlight the time zone where the system is located.
9. Press Tab to move the cursor to the New Time field.
10. Enter the time in HH:MM format. Note that it is a 24-hour clock.
11. Press Tab to move the cursor to the New Date field.
12. Enter the date in MM/DD/YY format.
13. Press Tab to move to the next field.
14. Make sure that there is an asterisk (*) in the Set Hardware Clock to GMT field.
15. Press Tab to move the cursor to the OK box.
16. Press Enter to save the page settings.

    The system displays the following prompt:

    local host login

17. At the localhost login, type root as the login ID and press Enter (no password is required).

    The system displays the # prompt.

18. Put the system software CD back in the CD/DVD drive. Wait for the drive's light to stop flashing before you proceed.
19. At the # prompt, type autoinstall, and press Enter.
20. Press Enter again to confirm that you want to run the autoinstall process.
21. Messages ask you to change several passwords. Enter the passwords that you were provided for the logins. It is okay to ignore warnings that the passwords are too short.
22. Wait 5 to 10 minutes while the Message Networking software is installed.
    When autoinstall completes, the system displays the message:

    Please remove the Installation CD from the CD drive and press <Enter>.

23. Remove the CD from the CD drive, and close the CD drive door.
24. Press Enter to restart the system.

    Note: If you accidentally allow the system to restart with the CD still in the drive, wait until you get to the install screen, and then eject the CD. Press Ctrl+Alt+Del to restart the system.

    The system begins the restart. During the restart, login prompts display. Do not log in at these prompts as the system is not ready.

25. When the system displays the message "ICHG Module Started," press Enter and then log in to the system.
    The installation completes.
26. Log in to the system.
27. The installation is complete. Continue with Logging into the system from the console and then Setting up network addressing.
28. Install any necessary service pack updates. See the appropriate Change Description on the Avaya support site for instructions.

Note: If you reinstalling over an existing system, you must restore files from the backup you made before the install, and then perform remote updates to obtain the latest subscriber information.

Top of page