Preinstallation requirements

This topic describes the requirements and prerequisites for installing a Message Networking system.

This topic is intended primarily for the on-site technical personnel who are responsible for installing the system and performing initial administration and acceptance testing.�However, the general precautions are intended for anyone who will be working with the Message Networking system.

Notes:

• It is strongly recommended that you purchase an Avaya Professional Services offer to assist you with Message Networking system installation and initial administration. For more information, contact your sales representative.
• For information on training courses available for Message Networking, go to the Avaya web site at http://www.avaya.com and navigate Training.

The following requirements must be met before you begin installing a Message Networking system:

• Planning worksheets
• Required documentation
• Tools and test equipment
• Initial switch and LAN administration
• Site requirements
  • Environmental considerations
  • Installation area considerations
  • Weight and space considerations
  • Power requirements
  • Grounding requirements
  • Demarcation points

Planning worksheets

It is critical that you complete the provided planning worksheets to successfully install a Message Networking system. This task requires consultation with the customer and the responsible LAN, switch, and remote system administrators. The Message Networking planning worksheets are included on the documentation CD-ROM under Reference.

Required documentation

Use the Message Networking online Help and documentation CD during installation of a system. The Message Networking documentation provides information on installation prerequisites and procedures necessary to perform hardware installation, initial administration, acceptance testing, and troubleshooting.

Always check the Avaya Support Web site for recent updates and current information before beginning an installation or upgrade. Go to http://www.avaya.com/support and then navigate to the Message Networking page.

Tools and test equipment

The following test equipment and tools are recommended for all new Message Networking installations.

Test equipment

Use the following test equipment when you install a system:

• A volt/ohm meter.
• Two telephones that are connected through the switch or Private Branch Exchange (PBX), if the Message Networking system requires analog. The two test telephones must be placed so that you can easily see the monitor while you are using them.

Tools

You should have the following tools on site to successfully install a new system:

• A medium-width flat blade screwdriver
• A No. 2 Phillips screwdriver
• A small pair of needle nose pliers
• A small pair of wire cutters
• A sharp, pointed instrument such as a ballpoint pen

Caution! Do not use the point of a lead pencil. The graphite can damage a circuit card and cause problems such as electrical shorts.

Initial PBX and LAN administration

The following PBX and LAN administration must be completed by the customer before or during a new Message Networking installation.

Initial PBX administration

If the Message Networking system must support analog, the following administration must be performed on the PBX before you perform the switch administration on the Message Networking system.

1. Define the extensions to the Message Networking analog ports as 2500 (analog) sets.
2. Define a hunt group that includes all of the extensions you defined in Step 1.

In addition, when you install a new Message Networking system, the switch administration must support the following situations:

• You must be able to test each channel connected to the Message Networking system before assigning the channels to Message Networking or another application. During this testing, you must be able to call each channel individually using the ChanTran option.
• You must be able to test the Message Networking system with two test subscribers.
• To use analog ports, a hunt group must be assigned with a number of stations, in the right order, equal to the number of analog ports that you require for Message Networking. The pilot number of the hunt group must be DID and must be restricted.

Before you arrive on site, all of the initial switch administration must be complete unless otherwise specified by contract. Verify that this initial switch administration is complete before you begin work on the Message Networking system.

Initial LAN administration

The LAN administrator must administer the corporate LAN for the messaging system. Some LANs might be administered before the on-site installation begins. Other LANs require that the administration for a new server be done at the time of installation.

Note: Avaya is not responsible for the installation, administration, or test of communications between customer computers and the LAN.

Site requirements

This section describes physical requirements for the installation site, which include:

• Environmental considerations
• Installation area considerations
• Weight and space considerations
• Power requirements

The following requirements depend on the Message Networking server being installed at the customer site. See Identifying the server type and components for details about the different server models.

Environmental requirements

The following table lists the environmental conditions that must be maintained in the area where the system is installed and maintained.

The following table lists the maximum heat output for each type of server in British thermal units (BTUs).

Weight and space requirements

The following table lists the approximate weight, height, width, and depth of each system.

For the S3210 server, add 3 inches (7.6 cm) to accommodate a rear chassis cable support bracket. If required, add 4 inches (10.2 cm) to accommodate a 356B adapter and mounting clip.

For safety considerations, at least two technicians should be on site and available to mount the units.

The following table lists the approximate weight, height, width, and depth for the monitor and keyboard.

A monitor is not necessarily ordered and shipped for each system. The weight and space considerations listed are for those shipments that include a 15-inch monitor.

Customer-provided cabinet requirements

If you are installing an S3210R or S3400-H in a rack-mounted configuration, the customer-provided cabinet must meet the following requirements:

• The cabinet must contain a 4-post rack to support the server’s weight.
• The cabinet must be secured to the floor before attempting to mount any units.
• The sliding rails and extender brackets provided with each server are designed for mounting in cabinets 22.5 to 32 inches in depth.
• The cabinet height needs to accommodate the number of units to be mounted (see the previous table for server height).

Installation area requirements

Observe the following when determining where to place the Message Networking system:

• Maintain an air-distribution system that provides adequately cooled, filtered, and humidity-controlled air.
• Do not install the Message Networking system such that the ventilation or fan openings are blocked.
• Message Networking systems in Finland, Norway, Sweden, and Australia must be installed in a restricted-access location. A restricted access-location is defined as an installation location where access can be gained only by service personnel or customers who have been instructed on the reasons for the restricted access and any safety precautions that must be taken.�A restricted-access location also allows access to the Message Networking through the use of a tool (such as a lock and key) or other means of security.

Power requirements

The following table lists the power requirements for the system. The AC power supply source needs to be a single phase 3-conductor (line, neutral, and ground), with a 15 A circuit breaker for 100-127 Vac installations or a 10 A circuit breaker for 200-240 Vac installations.

Server	# of power supply units	Volts AC	Hertz	Amperes (115V/230V for S3210R; 120V/240V for S3400-H, S3210)
S3210R, S3400-H, S3210	1	90-264	47/63 Hz	6/3

Consider the server connection to a branch circuit with regard to overload or overcurrent protection. Verify the system ratings to ensure that, together with other equipment connected to the same branch circuit, an overcurrent or overload condition does not exist.

Grounding requirements

A Message Networking server relies on the ground connection through the mains socket-outlet for continued safe operation. Ensure that the AC main outlet to be used to power the system (via the UPS or power cord for separate components) is a grounded outlet. If you are unsure of the ground integrity of the outlet, have a trained and certified electrician check the outlet.

In addition, observe the following grounding requirements when determining where to place the server:

• Use only the power cord provided with each unit to connect it to the universal power supply (UPS) or to an AC mains outlet.
• Install the server within 6 feet (2 m) of a grounded AC mains socket-outlet.
• Do not use extension cords with the system.

Warning! The servers must be connected to an earthed mains socket-outlet. Failure to do so will result in allowing a hazard to be present that could cause severe personal injury or death.

CAUTION! System grounding must comply with the general rules for grounding provided in article 250 of the National Electrical Code (NEC), National Fire Protection Agency (NFPA), or the applicable electrical code in the country of installation.

Demarcation points

When installing a Message Networking system, you must be aware of the demarcation points for:

• Switches (PBXs) not maintained by Avaya
• LAN connectivity

Demarcation points for switches (PBXs)

The demarcation point for switch (PBX) connections to the Message Networking server is the wall field for Avaya switches.

For non-Avaya switches, the demarcation point is the end of the connector of the Avaya-provided cables for the port boards. Avaya service technicians dispatched for the system installation are not responsible for making any connections directly to switches that are not maintained by Avaya.

Note: Avaya recommends joint acceptance testing for systems integrated with switches that are not maintained by Avaya.

Demarcation point for LAN connectivity

The demarcation point for the LAN connection to the Message Networking server is the physical Ethernet interface on the server that connects to the corporate LAN. The customer is responsible for:

• Providing the LAN cables that connect the Message Networking server to the corporate system (unless the customer uses Avaya-provided cables, in which case the demarcation point is the modular connector at the end of the LAN cables).
• Doing LAN administration that is not performed on the Message Networking server.
• Maintaining the TCP/IP addresses and administration on the server after cutover, unless otherwise specified by contract.
• Providing the IP address, subnet mask, and gateway information for administration on the server, as well as any DNS server IP information and corporate domain names.

Avaya service technicians dispatched for system installation are not responsible for troubleshooting the customer's LAN.

Next steps

When all preinstallation requirements are met, continue with Unpacking the system.

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