Performing a software update via CD-ROM

You can use the Message Networking's software update function to bring the system software up to the latest release of Message Networking. If you just performed a new system installation, you do not need to perform an update.

This procedure requires a CD from Avaya. Software updates are also available for download from the Avaya Support Centre at http://www.avaya.com/support. For information on updating a Message Networking Release 2.0 and greater system using downloaded software, see Performing software updates using downloaded software.

Updating the system software requires a system restart. Plan to do the installation during low usage hours.

Notes:

• If you are upgrading from a release of Message Networking prior to 1.1 or you are upgrading from Interchange 5.4, you cannot use this procedure. See Upgrading to Message Networking Release 2.0 for information on supported upgrades.
• If you are installing a service pack, follow the installation procedure included in the Change Description for the service pack.
• If you want to update the existing language software or add new language software, see Installing switch connection software and language packages.

Complete the following steps to update the system:

1. Back up the Message Networking system.
2. Insert the latest Message Networking software CD into the CD drive.
3. Log in to the system as sa.
4. Start at the Administration menu, and select Utilities > Software Management > Software Update.
5. Click CD.
6. If you are updating from Message Networking Release 1.1, a page displays the message that you must install a newer version of the system's software management software before proceeding:
   1. Click Install the newer software management software.
      A page displays that the software management software installation is proceeding.
   2. Click Continue.
7. The system displays a warning if you have not backed up your system recently. Click Cancel to return to the Utilities menu and perform a backup, or click Continue this operation without current system backup to proceed without a backup.
8. When the system displays a list of packages available to be installed, click to mark additional packages you want to install if necessary and then click Install selected packages.
9. Verify the list that is displayed. If you need to change the list, click Back on the browser toolbar, and select or deselect packages. Then click Install Selected Packages.
10. Click Proceed with Update.
11. As the update progresses, press PageDown to view the bottom of the log.
12. When the message displays that all packages have successfully installed, manually remove the CD from the CD drive and click Restart the System.
    The system begins the system restart. During the restart, login prompts display. Do not log in at these prompts as the system is not ready.
13. When the system displays the message "ICHG Module Started," press Enter and then log into the system.
14. The update is complete. Test system features by creating test messages and checking subscriber information.
15. If you want to update the existing language software or add new language software, see Installing switch connection software and language packages.
16. Reboot the system.

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