This topic provides information about the alarms generated by the
VP application, which indicate a voice platform problem.
An internal process cannot communicate with other internal processes.
System functionality is severely impaired.
A call to a third-party API failed.
The CPU is overworked. There is insufficient idle time.
A disk drive in a RAID array has failed.
The channel indicated into the message lost loop current. If loop
current is lost during a telephone call, the call will be terminated,
and the system will remove the channel from service. The system
will automatically return the channel to service when the loop current
returns.
| ID |
Description |
| VP
CGEN 2 |
The
system cannot access a system table, possibly because of corruption.
System functionality is severely impaired. |
| VP
CGEN 4 |
The
system failed to receive a message because an internal process
cannot communicate with other internal processes. System functionality
is severely impaired. |
| VP
CGEN 5 |
The
system cannot communicate with a process. System functionality
is severely impaired. |
| VP
CGEN 6 |
The
system failed to start up properly. System functionality is
severely impaired. |
| VP
CGEN 7 |
The
system failed to allocate memory internally for data. System
functionality is severely impaired. |
| VP
CGEN 8 |
Cannot
access analog port boards. The cards are unusable. The system
is unable to answer or process telephone calls. |
| VP
CGEN 11 |
The
system failed to perform the indicated function on a voice channel
or an analog port board. System functionality is severely impaired.
|
| VP
CGEN 12 |
The
system failed to perform the indicated function on a voice channel
or an analog port board. Card functionality is impaired. |
| VP
CGEN 17 |
The
system failed to save circuit card configuration changes. The
system will lose shared memory updates during a restart or a
reboot. Call processing will probably not be affected until
a reboot or a restart. |
| VP
CGEN 18 |
The
system detected a hardware failure on a voice channel or an
analog port board. Card functionality is impaired. |
| VP
CGEN 21 |
An
internal software error occurred when the system was identifying
channel characteristics during a restart or a reboot. After
the reboot or the restart, a channel is unusable. |
| VP
CGEN 22 |
The
system failed to reset the restriction list for a channel. System
functionality could be impaired if applications are assigning
resource restrictions to channels. |
| VP
CGEN 25 |
A
service registration file has a bad format or is the wrong version.
The service corresponding to this registration file might be
started incorrectly. If the service is not started correctly,
it will not function properly. |
| VP
CGEN 27 |
The
system could not open a file. |
| VP
CGEN 31 |
The
system detected an error in describing groups to the Resource
Manager. Applications that are using the equipment group might
not function correctly. |
| VP
CGEN 32 |
The
system is unable to read the function resource characteristics.
|
| VP
CGEN 34 |
The
system failed to perform an action on a file. |
| VP
CGEN 37 |
The
system experienced difficulty while it was enabling a feature
license. The text-to-speech feature is not available. Other
features on the system already enabled will not be affected.
|
| VP
CGEN 38 |
The
system experienced difficulty while it was enabling a feature
license. The text-to-speech feature is not available. Other
features on the system already enabled will not be affected.
|
| VP
CGEN 39 |
The
system experienced failure while it was enabling a feature license.
The text-to-speech feature is not available. Other features
on the system already enabled will not be affected. |
| VP
CHRIN 1 |
The
system detected an error while it was describing channel characteristics
to the Resource Manager. System functionality is severely impaired.
|
| VP
CPUPERF 4 |
The
system is using too much kernel memory (kmem). |
| VP
CRON 2 |
A
system process has been operating for over 24 hours. |
| VP
DSKMG 1 |
The
indicated file cannot be accessed. Applications that need to
reserve speech files could fail. |
| VP
DSKMG 2 |
An
application cannot be reserved by a file. Applications that
need to record to the file will be incomplete. |
| VP
INIT 1 |
The
system configuration from the previous operation is completely
lost, so the system is using default values. Services must be
reassigned to channels, the channels placed into service, and
circuit card functionality specified for the system to operate
under any configuration other than the default settings. The
system might not process telephone calls until after the system
is readministered. |
| VP
INIT 5 |
The
system cannot save configuration data to the hard disk. If the
voice system is stopped and started, some or all of the voice
system's administered values could be lost, and system functionality
will be severely impaired. |
| VP
INIT 6 |
The
system is having trouble with determining the identity of an
analog port board. The card is not operational. Call processing
could be impaired. |
| VP
MTC 1 |
A
card is unable to provide TDM clock to the system, and the card
state has changed to BROKEN. This alarm can indicate a possible
hardware problem with the card. Applications dependent on this
card will not function. |
| VP
MTC 7 |
An
internal software error occurred during a request for a resource
or a release. The system could not process the request, and
a card or channel might not be available. |
| VP
MTC 9 |
An
internal software error occurred while the system was attempting
to download firmware to a circuit card. |
| VP
MTC 10 |
TDM
diagnostics failed one or more diagnostics tests. One or more
circuit cards might be in the BROKEN state and unable to function.
Applications dependent on the card will not function. |
| VP
MTC 13 |
One
of the circuit cards is in the BROKEN state because it is not
receiving clock. The system will not be able to use the circuit
card in the BROKEN state. |
| VP
SF_VXMDI 2 |
The
system experienced an abnormal termination of a Message Networking
FAX Messaging process. The fax transmission that was occurring
at that time failed. |
| VP
SF_VXMDI 3 |
The
system experienced an illegal transition. The fax transmission
that was occurring at that time failed. |
| VP
SF_VXMDI 4 |
The
system experienced an internal assertion failure. The fax transmission
that was occurring at that time failed. |
| VP
SF_VXMDI 5 |
A
driver call failed. The fax transmission that was occurring
at that time failed. |
| VP
SOFTWARE 15 |
The
system detected an invalid value or a nonexistent overhead file.
The system will use the default overhead values, which can adversely
affect performance. If the default overhead values are acceptable,
system operations will not be affected. |
| VP
THR 2 |
The
system exceeded the minor threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated. |
| VP
THR 3 |
The
system exceeded the minor threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated. |
| VP
THR 4 |
The
system exceeded the major threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated. |
| VP
TRIP 1 |
The
system is unable to communicate with the analog port boards.
The system is unable to process telephone calls on the channels.
|
| VP
TRIP 3 |
The
system received excessive simultaneous signals from the network.
The voice system is unable to process calls on the analog port boards possibly due to network or PBX administration. Some network
or PBX parameters, such as howler tone, might need to be tuned
differently. PBXs generate howler tone if a channel is off hook
for a certain amount of time. A howler tone can consist of a
series of touchtones, including * and #. Each of these touchtones
results in a separate event in the channels. The rate at which
these events are generated could be beyond what the system can
handle. |
| VP
TRIP 4 |
The system detected a speech break during a voice coding or
playback session. The impact of this error is not severe, and
no action is needed if the message is reported less frequently
than the threshold limit.
The impact could be significant if this message
occurs more than the currently set threshold limit.
|
| VP
UNIX 3 |
The
operating system kernel detected an error, and the system software
placed a copy of the message into the log. The type of error
present will determine the impact on the system. These errors
might not cause the system to stop (panic), but they usually
indicate that system functionality is impaired. |
| VP
UNIX 4 |
The
operating system kernel detected an error, and the system software
placed a copy of the message into the log. The type of error
present will determine the impact on the system. |
| VP
UNIX 5 |
The
operating system kernel detected an error, and the system software
placed a copy of the message into the log. The type of error
present will determine the impact on the system. |
| VP
UNIX 6 |
The
operating system kernel detected an error, and the system software
placed a copy of the message into the log. The type of error
present will determine the impact on the system. |
| VP
VCHKOANM 02 |
More
than 90 percent of purchased voice hours are used. |
| VP
VROP 2 |
The
system cannot record or add a phrase. Phrases already recorded
will continue to play properly. |
| VP
VROP 4 |
A
voice function might have failed, and the system canceled the
request. Callers affected by the error will hear nothing. The
system will not disconnect the call until the caller disconnects.
Each time this failure occurs, the system will generate one
message. |
| VP
VROP 5 |
Erroneous
speech playback or coding might have occurred. The speech that
was heard or recorded might have been terminated prematurely
or been replaced with other speech. Subsequent speech coding
or playback could also be affected until the system is restarted.
|
| VP
VROP 6 |
The
system is unable to read a speech configuration file or the
file has an invalid or duplicate entry. The system will use
default values for nonexistent entries until the problem is
corrected. However, the default numbers could be unsatisfactory
and could cause load or performance problems. |
| VP
VROP 7 |
Phrase
creation failed because of insufficient space in the speech
file systems. This condition had an impact on administrative
commands or caused the message recording to fail. Additional
similar attempts will also fail. |
| VP
VROP 8 |
An
initialization failure occurred. |
| VP
VROP 10 |
A
failure occurred while the system was performing an action on
a phrase. The system aborted the action. This alarm could be
caused by an excessive voice activity load. |
| VP
VROP 11 |
The
system has insufficient speech buffers for the number of channels
in use. Each time this alarm occurs, an action failed. |
| VP
VROP 12 |
An
attempt to add a new phrase to the speech file system failed
because the phrase limit was exceeded. This condition could
have had an impact on administrative commands or caused message
recording to fail. Other attempts will also fail. |
| VP
VROP 14 |
The
system failed to access the speech file indicated. Applications
that need access to this file will be incomplete. |
| VP
VROP 15 |
The
system was attempting to copy or add a phrase to the speech
file system, and the attempt failed. This failure usually occurs
during backups or restores. |
| VP
VROP 18 |
The
system has failed to play or record messages. This is likely
to continue to occur until the problem is resolved. |
| VP
VROP 19 |
A
time-out failure occurred while the system was performing an
action on a phrase, and the system aborted the action. This
alarm could be caused by excessive load on the system or a problem
with an analog port board. |
| VP
VROP 20 |
A
VROP application error occurred. |
| VP
VROP 22 |
The
system could not reserve a file. Applications that need to record
to the file will be incomplete. |
| VP
VOICE_PORT 1 |
More
than 25 percent of the system's channels are not operational.
|
