Activity log (MSS Admin)

Setting Activity log data collection options

Use the System-Parameters Activity-Log screen to set up the Activity log. You can set the following log options:

Enable or disable the Activity log.

Instruct the Activity log to record MWI updates.

Set a maximum number of Activity log entries.

Clear all entries in the Activity log.

Note: If you set the Activity log to record MWI updates, the number of records generated then increase significantly and could create an unduly long log. It is recommended that this field is only enabled when necessary.

To set Activity log data collection options:

Start at the Messaging Administration main menu and select:

Global Administration
Messaging Administration

The system displays the SSH User Authentication dialog box. Enter your login, for example, sa or vm, in the User name field and your password in the Password field. Click Login. The system then displays the Messaging command prompt screen.

At the enter command: prompt, enter change system-parameters activity log.

The system displays the System-Parameters Activity-Log screen.

Complete the fields on this screen by using the information in the table for Field definitions: System-parameters activity-log screen.

To run an Activity log report, see Running an activity log report.

Understanding Activity log entries

The Activity log shows activity information for a selected subscriber. Events are listed in chronological order (oldest first) beginning with the specified date and time. Before running this report, you must first instruct the system to collect activity data, as described in Setting Activity log data collection options.

Received entries

A received entry is made in the Activity log each time a message is delivered to a subscriber's mailbox. Note that a message with multiple recipients generates a received entry for each recipient. The message can be one of the following:

Voice mail (VM) — includes fax mail and email messages

Priority voice mail

Call Answer (CA)

Leave Word Calling (LWC)

Undeliverable message notification

Scheduled entries

A scheduled entry is made in the Activity log each time a message is scheduled for delivery. Only one scheduled entry is made for a message regardless of the number of recipients. The message can be one of the following:

Voice mail (VM) — includes fax mail and email messages

Priority voice mail

Call Answer

Since CA messages are scheduled for immediate delivery at the time they are created, the scheduled delivery time is not repeated on the display. In addition:

If both the calling party and the called party are local subscribers, the display shows that the calling party scheduled the message for the called party.
If the calling party is not a local subscriber, the activity is not recorded.
If the called party is not a local subscriber, the local messaging system has no knowledge of the call and the activity is not recorded.

Running an Activity log report

To run an Activity log report:

Start at the Messaging Administration main menu and select:

Global Administration
Messaging Administration

At the enter command: prompt, enter display activity-log extension where extension is the 3-digit to 10-digit extension of the subscriber whose activity log is to be displayed.

The system displays the Activity-Log Report screen.

In the Selection criteria section, enter the start date and time and the end date and time for the for the specified subscriber/extension.

Press F3 (Enter) to start the report.

When the system gathers the information you specified, it displays the Activity-Log report screen; report results, which is a display-only screen. For a description of the fields on this page, see Activity-Log Report screen; report results.

Press F1 (Cancel) to return the cursor to the command line.

Enter exit or another administrative command at the enter command prompt.