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Each of these events is generated by the VM application
and indicates a problem with the voice messaging system:
VM AUDIX_FS0004
Description:
The voice messaging files were corrupted. Subscribers cannot send
or receive messages. Subscribers might be hearing "System experiencing
difficulties."
This alarm might occur if the system crashed or if the application
was shut down ungracefully.
Repair procedure:
- Stop the messaging software.
- Start the messaging software.
- Verify that users can create and retrieve messages. If users
cannot create and retrieve messages, contact your remote support center.
VM RPCTEST000
Description:
The messaging system resets the operating system's RPC processes
if this event occurs four times within 1 hour. If RPC cannot be
reset, the system issues a VM RPCTEST
001 minor alarm.
Repair procedure:
No corrective action is necessary.
VM SOFTWARE0200
Description:
A restartable messaging process failed to initialize. The system
attempts to restart the process every 5 minutes. This event remains
active until the process successfully initializes, and then the
event automatically resolves.
If this event is logged three times within the hour, the system
raises a single software VM SOFTWARE
203 alarm. This event usually indicates a problem with the system's
IMAPI administration.
Repair procedure:
VM SOFTWARE0202
Description:
A restartable messaging process failed. When this alarm occurs,
the failed process is automatically restarted. The event remains
active until the process successfully initializes, and then the
event resolves automatically.
If this event is logged a second time within the hour, the system
raises a single VM SOFTWARE 204
minor alarm. This event usually indicates a problem with the system's
IMAPI administration.
Repair procedure:
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