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The following alarms are generated by the VP application
and indicate a problem with the voice platform:
VP CGEN 2
Description:
The system cannot access a system table, possibly because of corruption.
System functionality is severely impaired.
Repair procedure:
VP CGEN 3
Description:
An internal process cannot communicate with other internal processes.
System functionality is severely impaired.
Repair procedure:
VP CGEN 4
Description:
The system failed to receive a message because an internal process
cannot communicate with other internal processes. System functionality
is severely impaired.
Repair procedure:
VP CGEN 5
Description:
The system cannot communicate with a process. System functionality
is severely impaired.
Repair procedure:
VP CGEN 6
Description:
The system failed to start up properly. System functionality is
severely impaired.
Repair procedure:
VP CGEN 7
Description:
The system failed to allocate memory internally for data. System
functionality is severely impaired.
Repair procedure:
VP CGEN 25
Description:
A service registration file has a bad format or is the wrong version.
The service corresponding to this registration file might be started
incorrectly. If the service is not started correctly, it will not
function properly.
Repair procedure:
VP CGEN 27
Description:
The system could not open a file.
Repair procedure:
VP CGEN 28
Description:
A call to a third-party API failed.
Repair procedure:
- Stop the messaging software (voice
system).
- Start the messaging software (voice
system).
- If the alarm remains active, contact your remote support center.
VP CGEN 31
Description:
The system detected an error in describing groups to the Resource
Manager. Applications that are using the equipment group might not
function correctly.
Repair procedure:
VP CGEN 32
Description:
The system is unable to read the function resource characteristics.
Repair procedure:
VP CGEN 34
Description:
The system failed to perform an action on a file.
Repair procedure:
VP CPUPERF 2
Description:
The CPU is overworked. There is insufficient idle time.
Repair procedure:
- To repair the problem either:
- Decrease system usage.
- Increase system capacity.
VP CPUPERF 4
Description:
The system is using too much kernel memory (kmem).
Repair procedure:
VP CRON 2
Description:
A system process has been operating for over 24 hours.
Repair procedure:
VP DSKMG 1
Description:
The indicated file cannot be accessed. Applications that need
to reserve voice files could fail.
Repair procedure:
VP DSKMG 2
Description:
An application cannot be reserved by a file. Applications that
need to record to the file will be incomplete.
Repair procedure:
VP INIT 5
Description:
The system cannot save configuration data to the hard disk. If
the messaging system is stopped and started, some or all of the
system's administered values could be lost, and system functionality
will be severely impaired.
Repair procedure:
VP RAID1
Description:
A disk drive in a RAID array has failed.
Repair procedure:
Identify and replace the failed drive as follows:
- Use the Disk Diagnostics page to identify which drive has failed.
See Retrieving hard disk drive information.
- Replace the appropriate failed drive. See:
VP SOFTWARE 4
Description:
One of the following events occurred:
- The system is unable to free previously reserved space. This
alarm indicates an application error and could eventually result
in failed requests to allocate space for messages.
- The system experienced a failure during an audit.
- The system is unable to reserve space.
Repair procedure:
VP SOFTWARE 15
Description:
The system detected an invalid value or a nonexistent overhead
file. The system will use the default overhead values, which can
adversely impact performance. If the default overhead values are
acceptable, system operations will not be affected.
Repair procedure:
VP SPEECH_FS 1
Description:
The system is unable to reserve space because no space is available.
Subscribers and callers will not be able to record messages.
Repair procedure:
- Ask subscribers to delete unneeded messages.
This helps to free up space in the system as a temporary repair.
- Contact your remote support
center.
VP THR 2
Description:
The system exceeded the warning threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated.
Repair procedure:
VP THR 3
Description:
The system exceeded the minor threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated.
Repair procedure:
VP THR 4
Description:
The system exceeded the major threshold level for messages. This
alarm typically indicates that too many messages of a particular
type are being generated.
Repair procedure:
VP UNIX 3
Description:
The operating system kernel detected an error, and the system
software placed a copy of the message into the log. The type of
error present will determine the impact on the system. These errors
might not cause the system to stop, but they usually indicate that
system functionality is impaired.
Repair procedure:
VP UNIX 4
Description:
The operating system kernel detected an error, and the system
software placed a copy of the message into the log. The type of
error present will determine the impact on the system.
Repair procedure:
VP UNIX 5
Description:
The operating system kernel detected an error, and the system
software placed a copy of the message into the log. The type of
error present will determine the impact on the system.
Repair procedure:
VP UNIX 6
Description:
The operating system kernel detected an error, and the system
software placed a copy of the message into the log. The type of
error present will determine the impact on the system.
Repair procedure:
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