Modular Messaging Help

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Configuring serviceability

Serviceability in Avaya Modular Messaging refers, among other things, to the ability of the MAS to generate logs and notifications related to system errors and alarms. The error and alarm logs can be accessed using a command line interface tool. Notifications can be sent out automatically to a designated support site, either Avaya Services, your own network management system (NMS), or a trusted business partner. The system sends these notifications out using either the Avaya Initialization and Administration System (INADS) or by means of SNMP traps to a network management server.

For more information about error logs, see Displaying the MAS event and error logs. For more information about alarm logs, see Displaying the MAS alarm logs.

If you are using INADS for sending and receiving error and alarm notifications, then you must configure the system at both the voice mail domain and the MAS level. For information about serviceability administration at the MAS level, see Configuring MAS serviceability.

Use the following tabs of the Serviceability - Voice Mail Domain dialog box to configure alarm notifications at the voice mail domain level: