MAS - CA - New Caller Application Dialog Box

This topic describes how to use the New Caller Application dialog box to create a new caller application.

Typically, the main caller application node is set up as a menu of options presented to the caller. It can however be used to perform other functions instead, like transfer, go to, route, bypass or terminate.

Launching the Screen

In the Modular Messaging Caller Applications window, click the

Modular Messaging Software Caller Apps node.

For more information on this node, see MAS - CA - Modular Messaging Software Caller Apps Node.

Click the

Action > New > Caller Application icon or menu command. The system displays New Caller Application dialog box.

Configuring the Screen Controls

Application name Enter the name of the caller application.

When the application is deployed, the Caller Application Editor displays this name in the list of deployed applications.

Application description (Optional, but recommended) Enter a short description of the caller application.

This description provides the text that the system displays with the application properties. It can be useful, especially when designing large applications.

Language Select the language to use for the caller application. The display lists all the languages installed with the system.

Design for VMD (Optional) Select the check box, if you want to specify the voice mail domain where the caller application will be deployed. Then select the voice mail domain from the pick list.

When selected, voice mail domain-specific values, such as the mailbox length, will be applied to the caller application.

This information is not a prerequisite for building a caller application. It is useful, if you are editing caller applications offline and cannot easily access voice mail domain information.

After Configuring the Controls

Once you have configured the fields in the New Caller Applications dialog box and clicked OK, you should configure the new caller application’s properties, via the Properties dialog box. See MAS - CA - Properties Dialog Box.

You can then create sub-nodes within the caller application, if necessary, via the Add Node dialog box. See MAS - CA - Add Node Dialog Box.

The icon for the new caller application node varies, depending on its current status:

You will see this display, when you first create the caller application node. You must add one or more application (action) nodes beneath this node or change the Action type in the Properties dialog box.

You will see this display, when the caller application node is fully configured and the caller application has been saved.

The green arrow attached to the icon indicates this node is the start of the caller application. The caller application node is set as the start point by default.

Note: The start point can be set to a different node via the Action > Set application start menu command.