MAS - CA - Properties

This topic describes how to use the Properties dialog, Prompt tab box to configure an application prompt or announcement for the caller application node or application (action) node.

Play entry prompt If you want to use a prompt with the node, select this check box. Performing this action activates the other options on this tab.

You can then allocate to the node an existing application prompt, an existing announcement, or to record a new prompt.

Allow caller to interrupt prompt By default the caller is able to interrupt a prompt and press a key, without listening to the full message.

If you want the caller to be forced to listen to the entire message (perhaps for legal reasons), clear this check box.

Application prompt (option button) Select this to record or edit an application prompt using the device at the bottom of the Prompt tab. See MAS - CA - Using the Prompt Recording Device.

These prompts are embedded in the caller application and can only be changed by changing the application itself.

Avaya recommends that you do not use application prompts for prompts that you know will need to be changed on a regular basis.

Application prompt (field) You can create a new prompt or select an existing number.

If you click this icon

, the system creates a list entry for the prompt and automatically assigns it an ID number. The number is then displayed in this field.

If you select an existing prompt from the grid, the system displays its ID number in this field.

Application prompt (grid)

This icon adds an new line to the grid.

Prompt The prompt ID number is system generated and displayed automatically.

Comment Enter a brief name or description for the prompt. This is important, if you are not recording the prompt right away, as this helps you remember later what the prompt is to be. Press Enter on your keyboard.

This icon deletes the prompt selected in the grid.

Announcement (option button) Select this button to display a list of announcements. These are recorded by authorized subscribers using the TUI and stored in mailboxes.

Note: You must set up this authorization in Subscriber Options.

Although announcements are called by the caller application, they are not embedded within it.

Announcements are somewhat harder to set up than application prompts but, if you know you will need to change a recording on a regular basis (such as a daily announcement or bulletin board type of arrangement), this is likely the better choice.

Announcement (field) You can create a new announcement or select an existing number.

If you click this icon

, the system creates a list entry for the announcement and automatically assigns it an ID number. The number is then displayed in this field.

If you select an existing announcement from the grid, the system displays its ID number in this field.

Announcement (pick list) You can select <default> or a mailbox number.

Enter the number of the subscriber mailbox where the announcement is located.

Note: If you enter a number which is not already in the pick list, the Caller Applications Editor prompts you to confirm the number, when you press OK.

If the mailbox number is set to <default>, the system does not allocate the subscriber mailbox number until the caller application runs. The mailbox number is supplied by an association.

For more information, see MAS - CA - Add Association/Association Properties Dialog Box.

Announcement (grid)

This icon adds an new line to the grid.

Prompt The announcement ID number is system generated and displayed automatically.

Comments Enter a brief name or description for the announcement. This is important, if you are not recording the prompt right away, as this helps you remember later what the announcement is to be. Press Enter on your keyboard.

This icon deletes the announcement selected in the grid.

MAS - CA - Properties - Prompt Tab

Launching the Screen

Configuring the Screen Controls