MAS - RT - Port Statistics Dialog Box

This topic describes how to use the Port Statistics dialog box to generate a report on incoming/outgoing call information for each port configured in the voice mail domain. You specify the time period, ports and MASs for which you want to generate this information. The report only includes MASs for which port statistics are recorded.

Launching the Screen

Reports > Port Statistics... Launches the Port Statistics dialog box.

Configuring the Screen Controls

Port Numbers Specify the port numbers for which report information is to be generated.

All Available Select to specify all ports.

Selection Select to specify certain ports and enter the port numbers using a comma separator.

You can enter a range of port numbers, for example, 1-8,16-24. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range.

Server Selection Select the MAS or MASs for which report information is to be generated.

You can quickly select all servers in the database by selecting All Servers. Report generation is quicker when this option is selected.

From

Date Enter the first date for which report information is to be generated. Use the pull-down calendar for easy selection.

This field defaults to the To - Date value of the previous report run.

Time Enter the first time for which report information is to be generated.

This field defaults to the To - Time value of the previous report run.

Date Enter the last date for which report information is to be generated. Use the pull-down calendar for easy selection.

Time Enter the last time for which report information is to be generated.

Generating, Viewing & Saving the Report

When you have configured the fields and clicked OK. The system generates the Port Statistics report. See MAS - RT - Port Statistics Report.

You can view, zoom and pan the report in the Reporting Tool window, or print it to view on paper. See MAS - Reporting Tool Window. You can configure one or both of these options to happen automatically, via the Options dialog box. See MAS - RT - Options Dialog Box.

Generating another report closes the currently displayed report. However, exporting a report has the effect of saving it. See MAS - RT - Export Dialog Box.