MAS - RT - User Mailbox Statistics Dialog Box

This topic describes how to use the User Mailbox Statistics dialog box to generate a report on calls made and messages left in each mailbox in the voice mail domain. You specify the time period and mailbox for which you want to generate this information.

Launching the Screen

Reports > User Mailbox Statistics... Launches the User Mailbox Statistics dialog box.

Configuring the Screen Controls

From

Date Enter the first date for which report information is to be generated. Use the pull-down calendar for easy selection.

This field defaults to the To - Date value of the previous report run.

Time Enter the first time for which report information is to be generated.

This field defaults to the To - Time value of the previous report run.

Date Enter the last date for which report information is to be generated. Use the pull-down calendar for easy selection.

Time Enter the last time for which report information is to be generated.

Mailbox Numbers Specify the mailbox numbers for which report information is to be generated.

All Available Select to specify all mailboxes.

Selection Select to specify certain mailboxes and enter the mailbox numbers using a comma separator.

You can enter a range of mailbox numbers, for example, 1000-1050, 2000-2025. No negative numbers or spaces are allowed in a range. The first number in a range must be less than the last number in a range.

Sort By Specify how the report information is to be sorted.

Mailbox Number This information is sorted in ascending order.

User’s Name This is sorted in alphabetical order

Generating, Viewing & Saving the Report

You can view, zoom and pan the report in the Reporting Tool window, or print it to view on paper. See MAS - Reporting Tool Window.

You can configure one or both of these options to happen automatically, via the Options dialog box. See MAS - RT - Options Dialog Box.

Generating another report closes the currently displayed report. However, exporting a report has the effect of saving it. See MAS - RT - Export Dialog Box.