VMSC - MAS - PBX Integration - Serial General Tab

Use the PBX Integration dialog box, Serial General tab to configure serial PBX integration for an MAS. With serial integration, the MAS receives incoming call information by means of a serial link.

To open the PBX Integration dialog box:

In the Voice Mail System Configuration window, click Message Application Servers.

You may need to expand the tree to see the all the MASs in the voice mail domain.

Click the MAS you want to integrate.

You may need to expand the tree to see the available PBXs

Double-click PBX Integration. The system displays the PBX Integration dialog box for that MAS, with the General tab active.

To activate the Serial General tab:

In the General tab of the PBX Integration dialog, click the Serial option button in the Integration Type list.

In the Max Time to Wait for Serial and Remote Integration Data (sec) field, type the maximum time, in seconds, that an incoming call waits to receive integration information before going off hook. The default is 18.

Click the Serial General tab.

To configure PBX Integration Serial General properties, complete the following fields:

Packet Format Select the PBX serial integration data packet format from the list.

If you select either SMDI or Intercom, you only need configure this tab.

If you select either DMID, NEC-2400 or Ericsson MD-110, this activates the Serial NEC/Ericsson/DMID tab, where you should configure the protocol type.

See VMSC - MAS - PBX Integration - Serial NEC/Ericsson/DMID Tab.

Extension Field Length in Packet Enter the number of digits in the packet sent from the integration device. The range is 2 through 10, and the default is 4.

Maximum Number of Remote Service Sessions Enter the maximum number of remote MASs that are dependent on the primary server for integration. The range is 0 through 999, and the default is 0.

Log Serial Packets Select to log the serial integration data in the operation history database. This check box is selected by default.

Serial Settings... Click to open the Serial Settings dialog box, where you can configure the serial line settings.

See VMSC - MAS - PBX Integration - Serial Settings Dialog Box.