Caller application deployment

Deploy (distribute) the caller application across the voice mail domain.

To use a caller application, it must be present on every MAS in the voice mail domain. Deployment distributes the caller application to all the MASs in a voice mail domain.

Note: This release of Avaya Modular Messaging does not support deployment of caller applications using Terminal Services. Caller applications can be deployed by running the Caller Applications Editor on an MAS and using it locally, or by running it remotely and using dial-up networking or virtual private networking to connect to the Windows domain containing the voice mail domain for deployment.

For the procedure, see Deploying caller applications across a voice mail domain.

Create an association.

Although not required in every case, in many cases you will need to create an association for the caller application, in order for callers to be able to access it.

For more information, see Creating an association for the caller application.

In addition, you can perform the follow tasks related to caller application deployment:

Use deployed caller applications in several ways using multiple associations.

For more information, see Using deployed caller applications with multiple associations.

Delete associations.

For more information, see Deleting associations.

Test the deployed application and analyze it for possible bugs.

For more information, see Analyzing caller applications.

Remove a deployed caller application from the voice mail domain.

For more information, see Removing deployed caller applications from a voice mail domain.

Re-deploy caller applications.

For more information, see Re-deploying caller applications.

Troubleshoot deployed caller applications.

For more information, see Troubleshooting deployed caller applications.

Before you begin

Before deploying (or removing) a caller application or creating an application association, verify that:

The person using Caller Applications Editor is logged in to the domain as a System Administrator.

The System Administrator list is configured in Voice Mail System Configuration. For more information, see Configuring voice mail domain security.

The Caller Applications software is installed on every MAS in the voice mail domain.

Caller applications are enabled on all the MASs in the voice mail domain.

For a deployed caller application to run, the caller application feature must be enabled for the voice mail domain using Voice Mail System Configuration. For more information, see Configuring TUI general properties.

No other instances of Caller Applications Editor are deploying applications at the same time.