When you reboot the server to install the new software,
service may be interrupted. See Service
impacts below for details.At this point in the software installation, all new software files have been copied to the inactive partition on the server's hard drive. When you reboot the server, the partition containing the new software will come up as the new active partition. This is the final screen that appears before the new software is installed.
When you reboot the server to install the new software,
service may be interrupted. See Service
impacts below for details.
Before you reboot the server:
Check the message at the top of the screen to verify that the software was copied successfully.
If the copy was successful, go to step 2.
If the screen indicates any problems, see Problems during software installation.
Understand the impact that this software installation may have on current telephony service, summarized in Service impacts below.
If you are working on the active server and a standby server is available, Interchange Servers now to minimize any impact on call processing.
If the server you are upgrading is not yet in service, it will give you an active server warning. It is okay to proceed.
Make sure you are ready to reboot the server.
This is your last chance to Cancel the software installation. If you want to make any changes, click Cancel now, then run the Install New Software wizard again.
If you are ready, click Continue to proceed.
While the server is rebooting, you will not be able to
access any web administration interface screens. See Reboot
in Progress for ways to check on the server's progress during a reboot.
When you click the Continue button to install new software:
If you have only one Avaya media server (no operational standby server is installed), all calls will be dropped, and service will be unavailable for up to 15 minutes while the server reboots.
If you are working on the active server and a standby server is available, service will continue as follows:
The servers will automatically interchange. Some transient (non-stable) calls in progress may be dropped when this happens.
Service is now available on the new active server. The server that you are logged into becomes the current standby server.
The current standby server is now busied out, then rebooted to install the new software.
If you are working on the standby server, call processing is normally unaffected during the 15 minutes that the server needs to reboot. If for some reason the active server attempts to interchange during this period, it will be unable to do so, and service may stop until the reboot completes and this server is made active.