Solving configuration problems

This topic covers possible problems and recovery procedures during a server configuration.

During a configuration update, the screen display stops.

Problem: On the Updating system files screen, the configuration messages simply stop.

Resolution:

  1. If the display stops following the message "Restarting ethernet interfaces", you may have (intentionally or not) reconfigured the Ethernet interface that your browser is using to access the server.

  2. The display may stop if you lost the server connection for any number of reasons.

  3. If the Avaya media server crashes (due to a power loss or system malfunction) during a configuration update, the update process stops and the system might be left in an unstable state.

If you cannot access the server in any way, you may have to use the Reset to Defaults screen. Afterwards, log in through the services interface and configure the server again.