How to connect to AES WTI Websocket API's

[ltenoro]

Hi Team,

We also able to connect now after upgrading to AES 10.2 version, now got stuck on "Monitor deviceID"



Step-0:connect websocket with basic credentials

Step-1-: Start applciationsession with basic credentials

Step-2: Get deviceID with Bearer details

Step3: monitor deviceid (Payload structure for this method unclear); tried with multiple options and taken reference from DMCC API's ; so far not helpful.

Feedback with sample payload would be really helpful.. Secondly any reference client to understand the sequence/payloads/documentation would be helpful. Thanks in advance!

How did you get to implement the step 2?

Thanks in advance!

[flynn1]

There is an example of getDeviceID in:

https://support.avaya.com/forums/forum/api-developer-forums/avaya-aura-application-enablement-services-apis/web-services/48340-some-tips-when-working-with-wti?p=48471#post48471

[avc859587618170]

What are you using to connect and send the payload? Are you creating your own application using C# and .NET 8 for example? Or just Postman or Insomnia api calls?

Have a good day,

Dave M..

[flynn1]

I wrote a DMCC <-> WTI proxy in Java that allows me to use the DMCC Dashboard to communicate with AES via WTI instead of DMCC.

[ltenoro]

flynn1 Could you share with us?

[avc859587618170]

I know this is a bit old.. but I was going to try to play around with the wti socket api. I've got the Wti Rest api's working with no issues.. but I cant' seem to figure out what the url is for the socket connection. I'm currently just trying to use Insomnia to post as socket request. Firstly, how do I verify that our AES even has the wti socket running? I see the "Web Telephony Interface(WTI) Service" running and I can create a session etc. When I try to establish a session using sockets.. I get nothing. No error and even an indication its tried to connect. I've tried both "ws://ourtestaes/api/wti/session" and this "wss://ourtestaes/api/wti/session"... and I get nothing back. Are there any headers I need to set? Thanks for any help!!