AACC New Install and WebLM

[richardowallot]

Folks

I'm installing a new 6.2 AACC. The docs reference both the .lic and the .xml license files. It is clear what to do with the .lic file - if you could get a .lic file. There are references as to how to set up the WebLM for licensing but then there is nothing that actually states this. There are port conflicts if I install the WebLM both before or after installing AACC. According to the PLDS folks, there is only the .xml license file for AACC. Any suggestions or guidance would be greatly appreciated.

Thanks,
Richard

[jstaniszewski]

WebLM for AACC

I'm looking for this procedure also. Did you find any information? Thanks

[richardowallot]

Yes, when you create the license in PLDS, there is a special note to send an email to plds with the host ID. They will in turn, in about 10 days send to the proper .lic file. Though the documentation represents WebLM is an option, it is not at this time.

[tmerkouris]

Hi richardowallot, can you please provide more information about aacc licensing? Is WebLM still not supported? If not, where exactly is that special note for sending email to plds?
Thanks.

[richardowallot]

Email address to sent host ID to is [email protected] - request licesne file for AACC.

[bbin]

Hi Guys
by AACC 6.2 SP5, .XML license is fully supported.
dont need install WebLM, just apply .XML license file through LM configuration.

[richardowallot]

That's great news! Thanks bbin.

[richardowallot]

FYI, As of 12/9 SP5 and SP5 patches are available.

[francisyates]

This is actually still using WebLM, which is automaticall installed on the CCT Tomcat Server (port 8443 I believe!)

When opening License Manager on SP4 (With the Rollup 50,51 etc patches) or the SP5 patches, it will indicate if your using a PLICD (.lic licenses) or WebLM (xml licenses)

[tmerkouris]

Yes, when you create the license in PLDS, there is a special note to send an email to plds with the host ID. They will in turn, in about 10 days send to the proper .lic file. Though the documentation represents WebLM is an option, it is not at this time.

Thanks richardowallot...

[dschaa]

this is a message is to test my access rights

[tmerkouris]

Hi,
I have installed a new AACC 6.2 SP5 co-resident and successfully added WebLM license through configuration of Contact Center Licencing. Nevertheless, on Element Manager there is a critical alarm about licensing. Does anyone knows what is the licencing procedure for AMS?

[vzapoyev]

Send email to [email protected] with request .lic-file
Lic-file contain all needed license for AMS