CMS custom report

[szleg4]

Hello,

I need to create a specific historical report in Avaya CMS.

The report should show the quantity of call offered, answered and lost for all VDN over one year.

Thanks.

Cheers

[shaikht]

Hi,

Please follow designer report and custom report documents:

https://downloads.avaya.com/css/P8/documents/100176012

https://downloads.avaya.com/css/P8/documents/100176011

If still some assistance is required from Avaya, please contact Avaya Professinal Services team. They will assist you in creating custom/designer reports.

Please be notified that to it may be billable to enagage APS team as they work on project basis.

I hope it helps.

[szleg4]

Hi,

Please follow designer report and custom report documents:

https://downloads.avaya.com/css/P8/documents/100176012

https://downloads.avaya.com/css/P8/documents/100176011

If still some assistance is required from Avaya, please contact Avaya Professinal Services team. They will assist you in creating custom/designer reports.

Please be notified that to it may be billable to enagage APS team as they work on project basis.

I hope it helps.

Thans for our help