ACCS Sip Extension

[bucky101]

How do you change the SIP extension ACCS looks at on the IPO?

[shaikht]

Hi,

We have different forum for IPO CC.

Please post your query in below to get reply:

https://support.avaya.com/forums/forumdisplay.php?f=67

I hope it helps

[agrace]

In case you haven't found it yet (or anyone else has the same question):

Remote desktop to the ACCS server as iceAdmin
From the Avaya Contact Center Dashboard click on Troubleshooting then Server Configuration
The field you are looking for is under SIP->LocalSubscriber in the left pane.
There is a field called Primary IP Office SIP Line Extension Number

You will need a reboot after this.


shiakht: bucky wasn't asking about IPO CC. ACCS is a different product

[shaikht]

Thanks agrace.