CCE Support for iClarity and Auto Answer

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  • brb5548888
    Member
    • Jan 2011
    • 6
    #1

    CCE Support for iClarity and Auto Answer

    It looks like CCE with iClarity does not support Auto Answer but doesn't seem to be documented anywhere. Can anyone confirm if it is supported?
    I know ip agent will support this via the auto answer option in the client but iclarity doesn't seem to allow such an option.
    Tags: auto answer, cce, iclarity
  • piya
    Member
    • Dec 2010
    • 8
    #2
    Originally posted by brb5548888 View Post
    It looks like CCE with iClarity does not support Auto Answer but doesn't seem to be documented anywhere. Can anyone confirm if it is supported?
    I know ip agent will support this via the auto answer option in the client but iclarity doesn't seem to allow such an option.
    For my problem, I face CCE Desktop with iClarity had auto answering for some call. i have disabled auto answer on station.

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