Upgrading ACR10 to ACR12.1

[sethykoy]

Dear All,

I face an issue during upgrade ACR10 to ACR12.1. The new ACR can't migrate the old record. Please kindly check attach file.

Thank you in advance!

[pmulya]

Hi

checking the logs i see that migration is stuck on one particular inum, the ACR should skip this once you restart the service at this point. if you still facing the issue then i would suggest you raise case with avaya support team so that we further anlayse the issue.

Thanks,

Prashant