Extension call reporting

[billil]

If agents call from the client OR from the desk phone with the client logged on without checking outgoing ACD call checkbox, is it counted in the TotNNew->int or ext value on reports?
Is there any real time stat that could report similar? I can't find this stat counter in any real time views
Thanks in advance!!

[kruegerb]

in totNint all internal calls counted, also when agent use ACD option to reach an extension.
the counter you are looking for is totNNew->DC