IPOCC - Last Agent Status

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  • otto11
    Member
    • May 2016
    • 6

    IPOCC - Last Agent Status

    Hi there

    We want to route the call to the last agent - this is working. However, is there a way of getting the status of the last agent? We want to offer a callback if the last agent is not available?

    thanks!
  • otto11
    Member
    • May 2016
    • 6

    #2
    Got it to work - it is called "LARAgentid"

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