CM Ping Issue

[zafar3]

Hi all,
I installed CM 6.2 on S8300 server with G450. I have done installation successfully & all phones are working properly but sometimes I can not ping CM from customer LAN & sometimes we can.Please let me know how to solve this issue.
Thanks in advance

[mittas]

Hi Zafar,

you should check whether any other device is using the same IP Address or someone assigned the address to phone, which is the IP of your CM.

[sumit007]

check out the network & packet delayed

[ferna272]

I think is a network issue, can you try make a traceroute form ACM.

[yadav29]

try to continuous ping via service port, so that you can clearly segregate this is a hardware issue or a network.