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  • ymansh
    Aspiring Member
    • Feb 2016
    • 2

    dial plan

    hi

    in our CM we dial 8 before the dialed number ( 8 is fac )
    we would like to make calls without access code .
    how do i achieve this ?

    Thanks
  • edwardspencer
    Member
    • Feb 2016
    • 3

    #2
    how do you want to distinguish between internal and external calls? Are you trying to avoid ARS altogether?

    Do you not want to use any of the other feature access codes?

    Comment

    • marzahn
      Genius
      • May 2014
      • 236

      #3
      Why Do You Want This?

      Originally posted by ymansh View Post
      hi

      in our CM we dial 8 before the dialed number ( 8 is fac )
      we would like to make calls without access code .
      how do i achieve this ?

      Thanks
      Why would you want to do this? And for how many do you want this?

      The answer to these questions will help me offer a better response. You could route calls to POTS lines to accomplish this. But why have a phone switch if you aren't going to use it.
      Thank you,
      Bill Marzahn
      Telecommunications Administrator
      Neighborhood Health Plan of Rhode Island
      299 Promenade Street
      Providence, RI 02908-5720
      401-459-6677 (Direct "Find-me" Line)

      Comment

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