Location/net reg based call routing?

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  • mcmul2
    Member
    • Oct 2014
    • 8

    Location/net reg based call routing?

    We have about 10 facilities all with phones connected to our CM. I've been asked to setup a single number, say 8888 that when called goes to a particular call center in house. The kicker is they want it to ring to a different internal extension based on what location/network region placed the call.

    For example:
    User in location/Net reg 1 calls 8888. The call goes to extension 1234.
    User in location/Net reg 3 calls 8888. The calls goes to extension 5678.

    I've looked everywhere i can (Would be nice if a vector let you base a rule on location/NR) but i can't seem to find a way to do this. Is it even possible?
  • barblee07
    Hot Shot
    • Mar 2011
    • 15

    #2
    I’m not sure if this would work but you could try it:

    Change 8888 to be an AAR number on the Dialplan Analysis table.
    Then for each location, use the aar digit-conversion table to route it to the extension number your want.
    For example,
    change aar digit-conversion location 1 0
    Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;

    change aar digit-conversion location 2 0
    Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;

    Comment

    • mcmul2
      Member
      • Oct 2014
      • 8

      #3
      Originally posted by barblee07 View Post
      I’m not sure if this would work but you could try it:

      Change 8888 to be an AAR number on the Dialplan Analysis table.
      Then for each location, use the aar digit-conversion table to route it to the extension number your want.
      For example,
      change aar digit-conversion location 1 0
      Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;

      change aar digit-conversion location 2 0
      Matching pattern 8888; Min 4; Max 4; Delete 4; Replacement String (4 digit number for that location);Net ext;
      Excellent idea. Problem is, it won't allow me to set it to aar in dialplan analysis as "ARS/AAR dialing without FAC feature not assigned".

      Comment

      • barblee07
        Hot Shot
        • Mar 2011
        • 15

        #4
        If you have uniform dialing you might be able to do it this way:

        On change uniform-dialplan-
        Matching Pattern 8888; Len 4; Del 0; Net aar; Conv y:

        Then set up the aar digit conversion for each location

        Comment

        • mcmul2
          Member
          • Oct 2014
          • 8

          #5
          Originally posted by barblee07 View Post
          If you have uniform dialing you might be able to do it this way:

          On change uniform-dialplan-
          Matching Pattern 8888; Len 4; Del 0; Net aar; Conv y:

          Then set up the aar digit conversion for each location
          We are using UDP, just tried that. Get a turkey. Looked at trace of station and i see denial station with error cid 0x2ffe.

          Comment

          • mcmul2
            Member
            • Oct 2014
            • 8

            #6
            Originally posted by mcmul2 View Post
            We are using UDP, just tried that. Get a turkey. Looked at trace of station and i see denial station with error cid 0x2ffe.
            Wait, it worked! I forgot to Y the CONV field in UDP. I just changed it.

            You're the best!

            Comment

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