We have about 10 facilities all with phones connected to our CM. I've been asked to setup a single number, say 8888 that when called goes to a particular call center in house. The kicker is they want it to ring to a different internal extension based on what location/network region placed the call.
For example:
User in location/Net reg 1 calls 8888. The call goes to extension 1234.
User in location/Net reg 3 calls 8888. The calls goes to extension 5678.
I've looked everywhere i can (Would be nice if a vector let you base a rule on location/NR) but i can't seem to find a way to do this. Is it even possible?
For example:
User in location/Net reg 1 calls 8888. The call goes to extension 1234.
User in location/Net reg 3 calls 8888. The calls goes to extension 5678.
I've looked everywhere i can (Would be nice if a vector let you base a rule on location/NR) but i can't seem to find a way to do this. Is it even possible?
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