Alias ip address for CM 7.1.3 not allowing SSH

[hurdk]

Upgrading a single server to dual

AVP,

Works flawlessly in the lab with a POE switch set to customer schema.
.
Once on Customer Network it throws errors and does not allow access via SSH.

Haven't found anything on Support yet. Still looking.

[mlombardi1]

What are the errors? Are you able to SSH to the native IP of each CM server? If so, there could be an ARP issue on the network switch.

[hurdk]

I have new info on this since my last post:

Each server is connected to a separate data switch. I will be moving the secondary server to the same data switch. I have verified the ports are all in the same VLAN. I will also test with a spare data switch I have to prove the servers can communicate outside the customer network. This scenario works since the new servers have yet to be cutover yet. I will update when i have this completed to hopefully help anyone else who may run into this.

[hurdk]

The issue was on the customer network.

Once the servers were connected to the same data switch they had no problem communicating or establishing connections to ASM/SMGR, etc. All SIP phones came up as expected.