How to modify calling number for incoming calls on IP Office

[kmoham]

Hi Guys,

Is it possible to prefix 9 to the calling number (CLID) for any incoming call to IP Office 500V2 ?

Thanks in advance.

Regards,
KT

[markgallagher]

Yes, that's normally done through the line settings where you will find a Prefix field. Varies depending on the type of line, some have separate fields for Local, National and International prefixes.

[thiel2]

Is the purpose so that you can return calls from the Call Log? Because there are some other ways to do it through User Shortcodes and ARS tables.

[kmoham]

Thanks markgallagher.
Yes thiel2, the purpose is to be able to callback from call logs, would you please tell me the alternate methods.

Regards,
KT

[thiel2]

http://www.redtelone.com/ipohelp/HOWTO_BypassDial9.html

This may seem involved and convoluted, but I use it on every system that I install. It allows returning calls from the Call Log on the phone. Once I have it set up and working, I am able to cut and paste from configuration to another, so I created a "Base" config with a User Rights and an ARS table, then I just past them into any new system that I am working on .