been waiting for support to change prompts for 2.5 HOURS
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Due to an increase in call volume we are experiencing longer hold times. We are sorry you are experiencing a long hold time and are in the process of alleviating this. You can get access to knowledge content, including reference guides to change prompts, or create tickets via the web by visiting our support site at support.avaya.com.
Please refer to the Support Site Tips at the top of this forum for additional instructions.
If you do not have a login, instructions are available here: https://support.avaya.com/helpcenter...16102312516079Maggie | Avaya Support Web Team | Avaya Client Services
For PRIORITY Service, create a Service Request online at [url]http://support.avaya.com[/url].
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