I just signed up and if I were a technical person then I might have a chance but I cannot even get in to send a service request. This is certainly not user friendly for simple requests.
I am sorry you are having a difficult time. When you say that you "signed up", do you mean you registered? And did you register as a Customer or a Business Partner relationship with Avaya? If so, you should have received an email saying that the registration process may take up to 48 hours to complete. Creating a Service Request requires that you are a Customer or Business Partner with a maintenance contract and an associated Sold-To.
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