9608/9621/9641 sets with display issue

[burged]

Looking for bulletin that indicates these were pulled back due to issue with the displays

[mskinner]

Per Product Management:

Installed units which exhibit a white line across the display of the 9621G IP Deskphone should be returned under warranty. Avaya will not be offering a replacement process for installed units which do not exhibit the white line or uninstalled units. We are in the process of formalizing this communication for all customers.