Everyday at 3pm, one of the lady's office phone will ring every day at exactly 3 pm. It's been going on for a few months now and she said it happens literally every day. When she answers the phone, its never anyone there. It makes me think that its some type of alarm of some type but I am not even sure where to being as far as messing with these phones. Any one have any suggestions with what might be going on here? Any help would be greatly appreciated, thanks!
Getting random call everyday at 3pm exactly
Collapse
X
-
Does the call come with an automatic number identification (ANI) that you can capture? If so you can try calling it back for an explaination.Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
Comment
-
-
If you don't have a line 9 hooked up then you shouldn't have an incoming route setup, and if you don't have the incoming route setup then the call won't go anywhere. Is line 9 a POTS line? If so can you find out what port it's coming in on and connect an analog phone on that line as a test? If you still get the call at 3PM then it's clearly someone dialing the number at 3PM daily and you'll have to open a ticket with your carrier.
Comment
-
-
"Line 9 ??"
Originally posted by rogge2 View PostNo..however we are noticing that its coming from line 9 but we dont even have a line 9 hooked up. Any ideas?Thank you,
Bill Marzahn
Telecommunications Administrator
Neighborhood Health Plan of Rhode Island
299 Promenade Street
Providence, RI 02908-5720
401-459-6677 (Direct "Find-me" Line)
Comment
-
-
That is so weird, hope you get it figured out
___________________________________
Love my dentist in Rosenberg TX
Comment
-
Comment