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-   -   Preview and Progressive Outbound Calling - IPO CC and ACCS (http://support.avaya.com/forums/showthread.php?t=4842)

wkirk 07-09-2014 02:59 PM
Preview and Progressive Outbound Calling - IPO CC and ACCS
 
Can someone give a good simple explanation of what each dialer does, how they differ and if the work differently on the IPO CC and the ACCS - pretty please! :confused:

Preview Outbound Calling - IPO CC:


Progressive Outbound Calling - IPO CC


Preview Outbound Calling - ACCS



Progressive Outbound Calling - ACCS

Kirk

WK "Kirk" Kirk | Technical Support Engineer| ATAC TechniCenter – SME Pre-Sales Support
Westminster, CO 80234 | Voice: 1-888-297-4700 | atac@avaya.com

rosepereira 07-09-2014 04:53 PM
I am wondering the same thing to explain to my customers

marquardt 07-10-2014 04:03 AM
For IPCC see documentation
 
The behavior for IPOCC dialer is described in detail in the User's Guide.
see: ipocc_dialer_en.pdf in folder Manuals/en_US

wkirk 07-11-2014 06:32 AM
Preview and Progressive Outbound Calling - IPO CC and ACCS
 
Thanks I will look it over. :)


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