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Preview and Progressive Outbound Calling - IPO CC and ACCS
Can someone give a good simple explanation of what each dialer does, how they differ and if the work differently on the IPO CC and the ACCS - pretty please! :confused:
Preview Outbound Calling - IPO CC: Progressive Outbound Calling - IPO CC Preview Outbound Calling - ACCS Progressive Outbound Calling - ACCS Kirk WK "Kirk" Kirk | Technical Support Engineer| ATAC TechniCenter – SME Pre-Sales Support Westminster, CO 80234 | Voice: 1-888-297-4700 | atac@avaya.com |
I am wondering the same thing to explain to my customers
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For IPCC see documentation
The behavior for IPOCC dialer is described in detail in the User's Guide.
see: ipocc_dialer_en.pdf in folder Manuals/en_US |
Preview and Progressive Outbound Calling - IPO CC and ACCS
Thanks I will look it over. :)
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